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| | Click here or scroll down to respond to this candidateAn energetic and adaptive individual looking to showcase excellent communication and customer service skills in a Customer Service position. Experienced in call center environment, call center management, 30 years of customer service experience acquired in a wide range of industries.March Street Address -August 2024Ministry LeaderCelebrate Recovery/ Independence, KYLearned and Created guidelines to develop ministry from scratch.Developed and trained T.E.A.M.Created weekly lessons, worship, and small group plans. Promoted Ministry along with any and all administration duties. Subject Matter Expert/ Warren, MI (Remote)Aug 2020- December 2021Teleperformance, USA/ GMExecutive ChefApril 2022-November 2022Piccolo Wine Room/ Glendale, OHCreated Menu and weekly Specials.Maintained Inventory and Food Costs.Oversaw, Hiring, training, and scheduling new employees. Started in CCT/Connections Center as Inbound Agent. Became SME, was then Drafted to CACTrained agents in ABAYMonitored Agents during live calls, facilitated final results Executed a caseload of up to 30 casesReferencesDanny GoldbergEMAIL AVAILABLEPHONE NUMBER AVAILABLE547 Rosebud CircleWalton, KY 41094SkillsContactGEDAAS Culinary ArtsClark High SchoolLe Cordon Bleu19942009-2011EducationCustomer ServiceManagementInventory ManagementMarketingProduct promotionMicrosoft OfficeSales/PurchasingLearn and Adapts to NewEnvironments QuicklyCall CenterCustomer Service Agent |