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1a 3 Administration Negotiation Marketing and SalesBe) RAZ Microsoft Excel,Word,PowerPointDRIVING LICENCEe US - Light MotorVehicleShiju Thomson GeorgeHOSPITAL & OFFICE ADMINISTRATION + SALES & MARKETING EXECUTIVEClient Relationship Management Office Administration Grievances and NegotiationCAREER OBJECTIVEDedicated, customer focused, with proven effectiveness analyzing business needs,identifying business solutions, and designing a comprehensive plan for the businessdevelopment processes within a rapidly evolving and competitive manufacturing / distributionenvironment under continuous end-user support, reliability, cost-control, profit, and deadlinepressure.Positive communication, organizational, and leadership skills while managing multipleprojects with competing priorities-collaborating with developers, vendors, projectmanagers, and analysts to ensure effective implementation of the solution, achieving thecompanys objectives.EXPERIENCERockland Hardware and Paints  Monsey NY, USAwww.rhphardware.com 04/2024 to dateAdmin Assistant+ Data Entry of Purchase Orders+ Receiving and input of stocks in the system* Quick Books accounting for BillsEmmanuel Hospital Association, Indiawww.eha-health.org/hospitals 12/2021 to 12/2023Administrator+ Departments Supervised-Medical records, Accounts, Maintenance and TransportNegotiations and Purchases of Medicines and Medical equipmentPlanning and Supervision of the day to day Out Patient and Inpatient detailsRedressal of Patients complaintsStaff issues and problem solvingNew Staff Orientation and TrainingFormulate SOPs for various departments.M.H. Enterprises, United Arab Emirateswww.mbhdubai.com 07/2015 to 02/2019Branch Manager - Sales and Admin+ Office Administration, Sales management+ Training of New Staff+ Bill Collections and PaymentsTiruvalla Medical Mission College of Nursing, Indiawww.tmmbhospital.org 11/2012 to 11/2014Administrator+ Supervised the Office Administration, H/R, Accounts+ Staff issues and problem solving+ New Staff Orientation and Training+ implementation of Government protocols and renewal of permitsEDUCATION/TRAINING/DEVELOPMENTMaster of Business Administration in Marketing Management -Ariston School of BusinessStudies, India - Jan 2013 to Jan 2015Post Graduate Diploma in Marketing Management - IGNOU - United Arab Emirates - Aug 2008to Aug 2009Bachelor of Arts in Public Administration, Politics & History - Kakatiya University India - Feb 1992to May 1995DEVELOPMENT: On-Going professional training with interest in ever-changing andemerging technologies, effective motivational and leadership skills, customer service,team building, strategic planning, product & project management.COMPLIANCE: Labor Law and HR Policies compliance including Code of Business Conduct& Ethics, Internet & E-Communications compliance and user / business safety requirements.IT security and data privacy, Workplace Safety Compliance & Environmental rules.