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Title Customer Service Medical Center
Target Location US-AZ-Tucson
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional SkillsProblem SolvingComputer LiterateLeadershipTime ManagementDependableDetail OrientedPrioritizationCritical ThinkingOrganizationVerbal & Written Communication SkillsCustomer ServiceExperienceTucson Medical CenterJuly 2023- June 2024Staffing CoordinatorOverview staffing schedules, sick calls, orientation process, and unit specific informationUtilize bed board to facilitate managing staffing needsIdentifies staffing shortages and creates staffing strategyResponds to telephone, electronic mail and facsimile requestsCommunicates with the charge nurse of each unit and house supervisor to resolve staffing needsPrepares temporary coverage for projected staffing shortages, coordinates unit staffing sheets and supplemental staffing for individual nursing unitsIntensive Care Thoracic- Intermountain Medical CenterFebruary 2018- July 2023Critical Care Technician/HUC leadAssist with admission, discharge, and transfer of patients, including transportCollecting patient data, vital signs, oxygen therapy, and cardiac monitoringPerforming phlebotomy duties in both schedules and emergency situationsUse of effective communication with RN and members of the interdisciplinary teamAssist with emergency resuscitation, set-up and assistance with line insertionCleaning, stocking, answering phones, clerical supportCentral Line dressing teamHealth Unit CoordinatorEngagement committeeAcute Cardiovascular Unit- Intermountain Medical CenterJuly 2014 - February 2018.Patient Care Technician/TELE/HUCProvide passionate and coordinated care to all patients and their familiesAssess and record patient findings and dataManage supplies and restock inventory to ensure availability for patient careAdhere to all safety guidelines, hospital protocols and regulationsTelemetry technician: watching and recording heart rhythmsHealth Unit CoordinatorRC WilleyApril 2014 - April 2017Office AssociateCashier/Customer serviceGreet and interact with customers in person or by telephone and provide information about merchandise and our servicesPerform transactions by collecting paymentsBed Bath and BeyondJune 2013  April 2014Retail Sales/Customer Service/CashierCommunicated and interacted enthusiastically with customers and other associatesAdvised customers professionally on specific products, merchandise and servicesInteracted with customers over the telephoneBridal consultant: helped couples make up their registryEducation & CertificationsSalt Lake Community CollegeLouisiana State University AlexandriaBachelor of Science in PsychologyCertified Nursing Assistant, State of UtahCertified Nursing Assistant, State of ArizonaCPR Certified, American Heart Association

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