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Title Scrum Master Product Owner
Target Location US-NJ-Secaucus
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EDUCATION:Masters Degree, Electrical and Computer Engineering Fairfield University, CT 2014 - 2015Bachelors Degree, Electronics and Communication Engineering Amrita University, India 2009- 2013LICENSES & CERTIFICATIONS:Certified ScrumMaster (CSM) - Scrum Alliance ID: 001405552 Aug 2022 - Feb 2026Certified SAFe 6 Scrum Master ID: PHONE NUMBER AVAILABLE Mar 2023 -Mar 2024Certified Scrum Product Owner -Scrum Alliance ID: 001405552 Feb 2024 -Feb 2026PROFESSIONAL EXPERIENCEVerizon, Basking ridge, NJ Jul 2023 Till DateRole: Release Train Engineer (RTE) -Scrum Master /Team CoachProject: Digital Self-service experiences on My Verizon and My Verizon AppResponsibilities:Successfully ensured the Agile/Scrum team (onshore and offshore) met its objectives and goals.Identified and resolved silos in Sprint Planning among developers, testers, and UAT teams.Effectively communicated project status to customers, team members, and management.Initiated and carried Out multiple training sessions on relative story point estimation techniques.Rectified gaps in the development team's awareness of deployment schedules and environments.Noted compromises on code quality and reviews, prompting swift escalation to ensure adherence.Led continuous improvement efforts and retrospectives (Google Jam Board, Miro, Confluence) within the team.Proactively removed roadblocks, often requiring collaboration with other teamsSupervise Agile Release Train (ART) ceremonies including Program Increment (PI) Planning, Scrum of Scrums, Sprint Demos, and Inspect and Adapt sessions, Daily standups, Backlog Refinement, Sprint Review, RetrospectiveTracked and reported key metrics, providing actionable insights into project progress and the realization of business value.Ensured that the team comprehended project goals, scope, Sprint Goal and product domain.Ensured synchronization with Product Owners to align release priorities with customer value and address business needs effectivelyOrganized workshops specifically focused on user story creation, mapping, slicing for product Owners.Collaborated with the team achieving a position among the top 15 high-performing Agile Core Teams out of 300.Increased the team's say-do ratio from 60% to 100% through consistent training and improvement initiatives.Carried Out performance appraisals, offered career guidance, and provided coaching and mentoring.Promoted a continuous improvement mindset and identified opportunities to enhance scrum team efficiency.UnitedHealth Group, PA Sep 2022  Mar 2023Role: Scrum MasterProject: Health Insurance Plans through a secure payment gatewayResponsibilities:Trained Teams in the transition process from Waterfall to Agile.Facilitate PI Planning sessions to develop product backlogs for product teams while identifying dependencies and risks to deliver value to the customer.Coordinate with Business Stakeholders, SMEs, and POs to translate OKRs into enhancements to software systems via Brainstorming sessions and story mapping.created, configured, and Modified Rally Dashboards and Kanban boards to track project backlog and workflow.Collaborated with the Development team and QA team beginning of Sprint to determine the test plan and test cases.Introduced enhanced peer review process to ensure application code is free from bugs and organizational coding standards are met.Ensured code quality and coding standards are met by the Developers with Static code analysis in the CI pipeline.Reviewed the Build results using Jenkins (CI/CD) Blue Ocean dashboard before every Sprint release.Actively involved in performance enhancement activities for Build pipelinesCollaborated with different teams to ensure smooth transitioning between the migration of Applications from the Standalone server to Kubernetes Cluster.Working closely with Product Owners to handle the Product backlog refinement.Created reports and configured program Dashboards in Rally suited to Client needs.Ensure the team adapts standard Software Development practice TDD.Tracked velocity and sprint burndown providing timely reports for executive management.Monitored the project by comparing actual performance with planned performance, analyzed variances, and assessed any trends to identify process improvements, evaluated possible alternatives, and implemented appropriate corrective actions.Enabled reduction of defects by strict adherence to the Definition of Ready and Definition of Done for user stories.U.S. Bank, NJ Dec 2021  Aug 2022Scrum MasterLed the successful implementation of a Java-based web application, utilizing Agile methodology and Scrum practices.Guided a cross-functional team of Java developers, testers, and business analysts in the successful delivery of a complex software projectSupervised automated test suites of insurance applications, using industry-standard testing frameworks and tools.Collaborated with product owners and stakeholders to prioritize and refine the product backlog for a web platform, ensuring alignment with business goals and customer needs.Carried Out retrospectives and continuous improvement initiatives for the development team, resulting in increased productivity and faster delivery of features.Demonstrated proficiency in Agile project management tools such as JIRA and Agile Central and provided guidance to team members on their effective use.UBS, NJ Apr 2019 - Nov 2021Scrum MasterLed multi-site development teams for the creation of an In-House application.Expertise in developing JIRA Dashboards, web views, and plans.Created strategies and negotiated challenges to mitigate software development risks.Acted as communication liaison between distributed teams namely the development team, quality assurance and business analysts.Identified and solved project issues impeding the delivery of workable products to the end client.Established best practices based on the Scrum Methodology.Established a 3-week sprint model including regular Sprint Planning meetings encompassing the What and How Sprint planning meetings.Worked on the offshore onsite model managing two scrum teams.Ensured mitigation of dependencies between the back-end team and the front-end team.CarriedOut test-driven development on all projects increasing quality by 17% (benchmarked against historical data)McAfee, FL May 2017  Mar 2019Jr. Scrum MasterLeveraged JIRA for efficient tracking and updating of assigned tickets.Supervised the sprint boards for teams, tracking the stories, time spent by team members, and sub-tasks for completion as per the sprint goals.Collaborated, facilitated, led, and coached scrum teams while working on multiple projects simultaneously.Worked closely with the development team through agile events, coaching on scrum activities, playing the roles, and generating artifacts based on agile best practices.Segregated the product backlog user stories into Jira components based on involved banking domains in discussion with the Product owner and domain leads.Organized and facilitated daily stand-up meetings, Sprint reviews, retrospectives, sprint and release planning, demos, showcase, and other Scrum-related meetings.Assisted Product Owner with prioritized backlog creation and management, sprint planning, allocations, and execution of sprints.Protected the team and put the needs of the team first, keeping each team member focused on their role by proactively flagging and removing impediments to the teams delivery of sprint commitments.Performed duties within established guidelines and agile environments of the associated portfolio and Client organization, adhering to standards established across all agile teams.Monitored sprint velocity and worked with the team to improve on velocity and recognize additional efficiencies as they mature.BNY Mellon, PA Oct 2015  Mar 2017Developer Production SupportProvided end-to-end support for 150+ SharePoint sites, integrating with Silverlight and external platforms with ClientSideObject model .Net FrameworkApplied Agile methodology and JIRA for efficient issue tracking and project status updates with comprehensive project documentation and KTApplied C# programming to construct robust business functionalities.Developed search functionality at various levels using JSON with RestAPI, including HTML/JavaScript applications for seamless CRUD operations.Developed custom Nintex Workflows and implemented Event receiver solutions for effective workflow triggers.Tools: MS Office, JIRA, Rally, SharePoint2013, Confluence, Service Now, Planning poker, MS Visio, Miro, G-Jam board, Service Now, QLink.Databases : SQL Server 2012,SSRS Programming languages: HTML, CSS, JavaScript, C#, PowerShell, CAML Query.SKILLSAutomation  Capacity Planning  CD  Coaching  Conflict Management  Continuous Improvement  Jira  Rally  SharePoint  Web Services API, Confluence.

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