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EMPLOYMENT HISTORYNOV Street Address  - NOV 2014Stacked Wood, AMERICAN HARDWOOD AND INDUSTRIES LLC, Street Address  OCT 2015 - JUL 2016Partial pick up, bagger, stocker and produce worker, Mars Supermarkets, Reisterstown, Md 21136 OCT 2008 - AUG 2013Pulling and packing orders for shipping, THE JOSEPH A. BANK MFG. CO., INC., 500 Old Hanover Pike, Hampstead MD 21074JAN 2005 - MAR 2008Certified in using: forklift, slipsheet, electric pallet jack and reach truck, HOME DEPOT, 9818 Reisterstown RD, Owings Mills MD 2111727 Coliston rd, Reisterstown, US, 21136EMAIL AVAILABLEPHONE NUMBER AVAILABLEKENNETH MORRISSTOCKERPROFESSIONAL SUMMARYStocker with 27 years of experience, proficient in inventory management, forklift operation, and customer service. Demonstrated leadership in optimizing stock levels and enhancing team productivity, evidenced by a 25% increase in efficiency and a 30% reduction in waste. Adept at implementing innovative inventory tracking solutions and committed to professional development in a warehouse setting. Handled and organized wood stacking, ensuring optimal storage and accessibility, leading to a 12% increase in efficiency. Maintained precise alignment of wood stacks, ensuring optimal use of space. Streamlined wood stack processes, enhancing overall storage efficiency by 12%. Ensured precision in wood stack alignments to maximize storage space utilization. Analyzed wood storage layouts to optimize accessibility and reduce retrieval time. Assisted team in adopting new stacking techniques to improve workflow and safety. Maintained high accuracy in product placement and inventory management, ensuring optimal stock levels. Supported team members in fast-paced settings to improve overall productivity and customer satisfaction. Adapted quickly to dynamic work environments, foreseeing and addressing potential disruptions. Eagerly engaged with customers to understand and meet their needs, boosting customer loyalty. Ensured precise stock and inventory levels, enhancing store efficiency. Boosted team efficiency by supporting fast-paced operations and customer interactions. Utilized company computer system to efficiently generate merchandise tickets, ensuring accurate inventory tracking. Provided additional security support, enhancing store safety and reducing incidents. Maintained vigilance for hazards and safety issues, contributing to a safer work environment. Managed order fulfillment, ensuring accurate shipments while maintaining safety protocols. Streamlined packing processes to enhance efficiency and reduce dispatch times. Assisted in implementing a new inventory management system to improve tracking accuracy. Developed a checklist to minimize errors in order pulling, boosting overall productivity. Monitored warehouse operations to identify and resolve potential safety hazards. Ensured workplace safety by identifying hazards, reducing incidents, and maintaining compliance. Efficiently managed freight and pallets, optimizing storage space and improving inventory accuracy. Stocked shelves promptly, enhancing product visibility and availability for customers. Delivered exceptional customer service, resolving inquiries and contributing to customer satisfaction. Optimized stock levels and reduced retrieval times using certified equipment handling skills. Ensured accurate stock placement and safety compliance, minimizing hazards effectively. Assisted team members in safe freight handling, fostering a collaborative work environment. Pioneered customer service protocols that enhanced shopping experience and satisfaction. Eagerly tackled complex customer queries, delivering solutions that boosted store reputation. Streamlined inventory process, reducing stock discrepancies. JUL 1995 - DEC 2005Certified in using: forklift, COPPERFIELD CHIMNEY SUPPLY, 433 Hahn RD, Westminster MD 21158 2016 - NOV 2022Stocker, dairy dept Assistant manager, Giant food, Reisterstown EDUCATION1990 - 1990Graduated, FRANKLIN HIGH SCHOOL, ReisterstownJUL 2023 - PRESENTBa in Emergency Management, Post University, On-line SKILLSForklift PackingStocking Customer ServiceOrder Pulling SafetyADDITIONAL INFORMATIONVolunteer ExperienceVolunteer Fireman for Baltimore County, Glyndon Maryland station #40 since 1990 Packed and shipped orders via multiple carriers, ensuring timely delivery and customer satisfaction. Assisted in customer service by answering phones and processing orders, improving response times. Certified forklift operator, enhancing efficiency in order fulfillment and warehouse operations. Managed order fulfillment, ensuring accuracy and timely dispatch with multiple carriers. Streamlined shipping processes, reducing order turnaround time by coordinating efficiently. Provided key support in customer service, enhancing order accuracy and client satisfaction. Managed dairy stock, optimized inventory levels, improved product availability, and reduced waste. Led team in organizing dairy section, enhanced customer satisfaction, and streamlined processes. Trained new staff, ensured compliance with safety standards, and boosted team efficiency. Implemented precise inventory tracking that minimized overstock issues. Mentored over 15 team members, fostering a culture of safety and productivity. Introduced a digital tool for inventory management, enhancing stock accuracy. Collaborated closely with vendors to align delivery schedules with sales forecasts. Spearheaded a recycling initiative, reducing waste by 30%. Enhanced team productivity by 25% through effective training and leadership. Pioneered use of RFID tags for tracking dairy products, reducing loss. Analyzed sales data to predict stock needs, aligning inventory with demand. Initiated a zero-waste program, reducing dairy spoilage by 20%.