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| | Click here or scroll down to respond to this candidateSUMMARYEDUCATION PROFESSIONAL EXPERIENCESKILLSCERTIFICATIONSCandidate's Name
Office Administrator/ Billing SpecialistPassionate and experienced Healthcare Administrator 10 years plus with a proven track record of bringing forth the necessary skills and work ethic to support productivity and efficiency in a busy healthcare environment. Adept in effectively managing day-to-day operations to ensure positive staff morale and patient satisfaction. Strong familiarity with claims procedures, collections techniques and customer query resolution. Knowledgeable about preparing invoices, processing payments and pursuing Flow Therapy 4/2023 - PresentCoordinating operations and office management including budgeting, personnel, clerical functions, and data analysis Created and analyzed complex Explanation of Benefit forms to verify the correct billing and insurance carriersMonitors key performance indicators and implements performance improvement initiatives, continuously seek and implement operational improvementsHandle confidential information and documents with discretion and maintain their proper organizationCarl R. Darnall Medical Center 2018 - 2022Telephonically communicates to other hospitals to arrange patient care transfer/airlifts for specialty care. Received referrals from Network as well as ROFRSBooked OB, GYN, Educational Classes as well as Ultrasound Coordinates Patient Care and logistics across multiple hospitals/facilitiesInitial admission process for emergency room patients Scheduled approximately 40 specialty care appointments and answered approximately 200 calls a dayHealthand Hospitals Corporation (HHC) Healthand Home 2016 - 2018Assisted executive secretary in managing and coordinating schedules, meetings,Conducted research and prepared reports on various topics related to the company's operations and industry trends Provided administrative support, including answering phone calls, responding to emails, and preparing correspondence Transfered, Accepted, or Rejected segments via MAPP database Associates in Science for Medical Administration10/2010 - 4/2012Bachelors for Healthcare Management4/2023 - PresentStrong organizational and timemanagement skillsExceptional communication andinterpersonal skillsAbility to work independently and as partof a teamDetail-oriented and able to handlemultiple tasks simultaneouslyExperience in managing budgets andhandling financial documents/paymentsProfessional yet personable demeanorupheld at all timeCPR CertificationBLS CertificationOffice Administrator/ Billing SpecialistMedical Support AssistantOutreach and Engagement SpecialistMonroe CollegePhoenix University4235 Brockton Dr Raleigh, NC 27604PHONE NUMBER AVAILABLEEMAIL AVAILABLE |