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Click here or scroll down to respond to this candidateCandidate's Name
Grand Prairie, Texas PHONE NUMBER AVAILABLE EMAIL AVAILABLEEducationHigh School DiplomaSouth Grand Prairie High School Grand Prairie, Texas Work ExperienceQA Auditor Nov 2022-PresentHelloFresh Grand prairie, TxImplemented and Upheld comprehensive SQF policies and procedures, ensuring strict adherence to quality standardsConducted thorough and ongoing audits of finished production meal boxes, documenting findings, and promptly notified quality concerns.Maintained meticulous records of Audits, compiling valuable data that was used by management to make informed decisions.Verified and inspected incoming ingredients upon their introduction to the production floorAudited Protein and Dairy Temperatures, mitigating control point (CP) risks for production usage.Collaborated with production team to identify and decrease safety risks. QC Specialist Feb 2008 Jan 2021Santander Consumer USA Dallas, TxConducted rigorous monthly and quarterly testing protocols to verify quality and compliance with established regulation and industry standards.Collaborated with cross-functional teams and senior management to drive operational efficiencyActively created and implemented quality control initiatives and protocols which increased workplace efficiency and customer satisfaction.Efficiently documented and communicated findings from comprehensive policy and procedure reviews to senior leadership, providing insightful analyses and actionable recommendations.Evaluated and refined company workflow by implementing cutting- edge practices allowing for an increase in operational efficacy and product quality. Mid-Range Account Manager Jun 2015 Dec 2016Drive Financial Services Dallas, TxProficiently managed accounts in initial payment default status, effectively reducing delinquency rates by 20% through strategic communication and resolution tacticsNegotiated with consumers and consistently achieving favorable outcomes in diverse scenarios, resulting in increased recovery rates and improve customer relationships.Managed collections for accounts with delinquency ranging from 40-60 days, consistently surpassing monthly goals, leading to a 25% reduction in outstanding balances.Spearheaded impactful conversations at Drive Financial Services, engaging customers in meaningful dialogues focused on delinquency resolution and comprehensive education about contractual terms and obligations, fostering improved compliance and customer satisfaction. SkillsProficienciesNegotiationsAuditingSQF PracticesCertifications EPJ Forklif |
