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PHONE NUMBER AVAILABLE EMAIL AVAILABLES K I L L SDedicated and skilled CertifiedPhlebotomy Technician with over7 years of experience incannulating, drawing blood,processing samples, and providingexcellent patient care. Proficient invenipuncture techniques andensuring lab accuracy. Patient care Leadership AdaptabilityE X P E R I E N C EMerchandising Service Team Jul 2022  May 2024Lowes Mount Pleasant, TxCertified Dialysis Tech./ Preceptor 2015  Dec 2022 Fresenius Dallas, Tx; Mount Pleasant, TxCustomer Service Representative 2013  2015Extend Health Richardson, TXStore Manager 2010  2013Journeys Dallas, TXE D U C A T I O NCertificate of High School Equivalency 2009  2010 Texas Education Agency Dallas, TXC E R T I F I C A T I O N S & C O U R S E SAHA BLS Provider exp. 5/2026Certified Phlebotomy Technician exp. 6/26Notary Public Ex. 2028Executed planograms effectively, ensuring proper product placement for maximum sales impact.Collaborated with sales and marketing teams to create visually appealing product displays.Trained new hemodialysis techs in clinic procedures, machine operation, and patient care in a fast-paced setting.Assisted with vascular access cannulation, medication administration, weekly lab work and patient education.Managed and monitored dialysis treatments for patients with end-stage renal disease.Managed high volume of customer inquiries, ensuring prompt and professional responses.Resolved customer issues efficiently, demonstrating excellent problem- solving skills.Collaborated with team members to create and implement effective customer service strategies.Led team to achieve sales targets and deliver exceptional customer service.Implemented inventory management system to improve accuracy and reduce stock shortages.