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Click here or scroll down to respond to this candidateCandidate's Name
Jeannette, PA Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLESummaryI am a customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. I offer skill with CRM systems paired with outstanding active listening and multitasking abilities. SkillsMicrosoft Office 2007-2013; Excel, Word,PowerPoint, Outlook, Access, ADPAdobe Acrobat, Adobe Illustrator, AdobeProfessionalMultitasking and PrioritizationExcellent verbal and written communicationEfficient and Detail-OrientedCreative Problem SolvingComputer LiterateExperienceCity Brewery September 2023-PresentHuman Resources Assistant Assignment through Aston Carter Recruitment and appointment setting during crunch time for company. Completion scheduled in three months.AST American Stock Transfer March 2021 to August 2022 Remote Customer Service Representative Assignment through The Bachrach Group Process incoming shareholder calls regarding stock, transfers, account status, and sales Process shareholder complaints and concerns by written inquiry and email responses Expert in troubleshooting software and service-related company website issues Completed required classes in fraud detection and asset management Maintained a 98% score on customer satisfaction surveys. Awarded attendance and quality recognition.US Census Bureau August 2021 to October 2021and September 2022 to June 2023 Enumerator/Field Representative For Non-Response Follow-Up (NRFU)team and representative for American Community Survey. Solicited census participation from sample households in the Census Bureau's request for information. Temporary and seasonal employeeAdvantage Solutions, Inc. October 2020 to April 2021 Merchandiser Set up and restock merchandise displays Quality and stock surveys for Giant Eagle, ShopNSave, and Walmart. Responsible for maintaining the linear and gondolas that represent the clients the company serviced. Express Employment January 2020 to August 2020Greensburg, Irwin, PATJX Companies September 2019 to January 2020Sales AssociateGreensburg, PATRC Staffing and Robert Half and Associates March 2013 to December 2019 Front Desk CoordinatorProof-reader, ReceptionistHR Coordinator/Office Manager, Pharmacy Representative/Benefits Specialist Break January 2011 to January 2013 Job search and world travel: explored The United Kingdom, France, Spain, Italy. Highmark Blue Cross Blue Shield Companies, HM Insurance Group March 2005 to September 2011Executive Administrative Assistant To the senior vice president, chief financial officer, four vice presidents, and six managers: HM Insurance Group, HM Casualty and Life, HM Benefits Administrators: a health insurance industry This position provides administrative support, coordinates weekly and monthly reports, prepares legal agreements and contracts for signature and distribution, directs incoming calls, schedules meetings, and travel arrangements, monitors and maintains inventory for a large staff, serves as commodities representative for HMIG, initiates and direct internal/external employee moving details as move coordinator. Headed and drove self-generated company-wide improvement projects. Education and TrainingAlliance High School, Cypress Junior College, CCAC Diploma, Alliance OH, Cypress CA, Jefferson PAAdditional Information Experienced with Avaya and ZeaCom Citrix communications systems Advanced in Microsoft Office Suite, all versions ADP Any company specific software used. |
