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PHONE NUMBER AVAILABLEEMAIL AVAILABLEBusiness Analyst / Business Analyst Consultant / Subject Matter ExpertOBJECTIVEDetailed-oriented Professional and Ambitious Business Analyst with 5+ years of hands on experience in all stages of the Software Development Life Cycle (SDLC) gathering, documenting and translating requirements to assure optimum delivery and business satisfaction. Im seeking an opportunity to utilize my extensive and professional experience as a Business Analyst where I can become a valuable asset and continue to grow professionally.EDUCATION & ACCOMPLISHMENTMasters in Business Management (M.B.A) University of Phoenix, Jacksonville, FLTECHNICAL SUMMARYRequirement Tracking ToolsJIRA, Enterprise Architect, Word, Excel, RallyModeling & Designing ToolsMS Visio, Enterprise Architect, Axure RP, MS Visio, MS PaintMethodologiesScrum, Agile, WaterfallPROFESSIONAL QUALIFICATIONSBusiness Analyst with the ability to understand the As-Is business processes, To-Be business processes and become a Subject Matter Expert for the I.T. teamModeled the proposed application and functional workflows various UML diagrams and WireframesExpertise in all phases of the Software Development Life Cycle (SDLC), including requirements gathering phase, analysis phase, design phase, implementation phase, testing phase and deployment phase as well as software engineering methods like Waterfall and AgileExperience in creating user stories and use cases by collaborating with Stakeholders and Line of BusinessManaged and facilitated Joint Application Development (JAD) sessions with business users and development team to drive out detailed business requirementsExperience creating prototypes using MS Visio and Axure to convert the modules into the design which best meets the user requirements and are feasible for developersCreated Test cases and assisting in User Acceptance Testing (UAT) sessions prior to going LiveStrong team player with excellent interpersonal skills; including the ability to persevere, motivate and successfully drive the team to reach its project completionExperienced in working on projects with offshore/onshore teams and help Dev and QA teams with understanding Requirements and Acceptance CriteriasStrong analytical problem solving, written communication, organizational skills, and attention to detail with a strong desire to deliver quality level of workPROFESSIONAL EXPERIENCEFirst Citizens Bank, Atlanta, GA January 2021 PresentBusiness Analyst/ SMEFacilitate JAD sessions with enterprise stakeholders, end users and I.T. team to identify, understand and document business and technical requirements into User Stories while engaging in Agile practicesMonitor and report to business partners and management on the status of project efforts, identifying issues that inhibit the attainment of project goals, and implementing corrective actionsDevelop detailed and effective requirements documents based for approved projects with the understanding that requirements drive development and testingProactively tracked activities in product backlog and work with stakeholders to identify features for all upcoming releaseParticipated in the daily Scrum, Sprint Planning, Sprint Retrospective, and Sprint Demo to provide status updates, mitigate road blocks and show sprint progressCreate Use Cases, User Stories and Business Requirement Documents (BRD) and document child user stories and support them with UML activity diagram and wireframes as neededManaged the development and QA teams to ensure timely and accurate reporting on all projectsCoordinate with onshore and offshore teams and worked closely with the developers/testers to assure through understanding of the User Stories and the Acceptance CriteriaEnsuring all documentation is complete, understandable and accessible across the Business and I.T. teamUsed Jira for requirements management, planning, scheduling, defect tracking and managing the defectsEngaged in Business Prioritization meetings to identify requirements scheduled for the upcoming release, and propose business solutions that best fit business needsIdentify gaps and shortcomings in solution and help determine necessary workaround and/or changes to the solution proposedOccasionally perform User Acceptance Testing to ensure that the user acceptance criteria are metCreate test plans, develop test cases, conducted and coordinated business acceptance and regression testingPerform User Acceptance Testing (UAT) and supported UAT testers during UAT week, and involved in scheduling UAT on a monthly basis with the SMEs to make sure that all the requirements are addressed in the applicationAnthem Health, Atlanta GA September 2018- December 2020Business Analyst ConsultantEngaged in requirement gathering sessions, collecting and defining requirements and translating them into functional design, test planning and user documentation processes.Provided advise to internal business groups on process improvement projects by analyzing business process flows and identifying changesAssisted in the creation of As-Is-Business Models, required for auditing purposes as well as be used as a standard operating procedures, by working closely with SMEs from various line of businessParticipated in constructing mock-ups and prototypes, and testing of new or enhanced applicationsWorked with the Product Owner to ensure product backlog is prioritized, and ready for developmentParticipated and actively engaged in project discussions and review meetings to update QA team on impact analysis, test cases, script enhancements and defect trackingIdentified ongoing issues and gaps within project plans, in order to eliminate implementation issues.Worked closely with the developers/testers and assist in sprint planning meetings to review user stories, and provided any UML diagrams when neededCoordinated weekly sprint review meeting with Business to demo features accomplished during the sprintWrote numerous SQL queries and executed the queries against the Oracle Database to assure accuract of the data storeWorked closely with Developers, Product Manager, QA and Technical support team to assure comprehensive communication across all team members |