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Click here or scroll down to respond to this candidateCandidate's Name , PMPCell PHONE NUMBER AVAILABLE EMAIL AVAILABLESUMMARYSenior level Program and Project Management Professional (PMP) with over 25 years of experience leading and managing key enterprise level Financial, Systems and Risk related programs, change initiatives, and resource planning in the Big 4 Consulting and Banking industries. A solid Professional, keen decision-maker and team leader with a strong Customer/Client focus. Continually adds value to programs and large-scale enterprise initiatives through innovation, perseverance, and personal commitment. PROFESSIONAL EXPERIENCECITI BANK, Jacksonville, FL Oct 2022 to PresentVP, Risk and Control Program ManagerLead and support multiple initiatives focusing on managing, responding to, and mitigating business risks related to Cards portfolio and associated regulatory and internal audit issues.Led cross functional team in the capture of key IT requirements with input from multiple business lines for the development of robust workflow process tool for the tracking of thousands of marketing assets for regulatory complianceManaged the buildout and development of new PMO infrastructure with new PMO artifacts including charter, RACI, Project Management Plan, and Procedures guide supporting several business linesLed the standup of new Risk and Control plan needed to close out a critical Internal Audit and Reg Z Issue FEDERAL RESERVE BANK OF ATLANTA, Atlanta, GA Jan 2016 to Oct 2022 Program Manager, Business Technology and SecurityLed and supported efforts to coordinate the development and launch of new Portfolio Management Office to provide enhanced project and program management governance associated with new project Initiation, Prioritization, Oversight, and Resource Planning for the District and National IT initiatives. (Team size: 9 Direct reports and project teams up to 100, Budget: up $14 Million)Developed and documented enterprise-wide processes to facilitate the coordinated introduction and adoption of new project management governance processes that created enhanced IT demand intake efficiency and Risk Mitigation.Built enhanced financial models that provided improved visibility around program metrics to provide more informed management and stakeholder decision making regarding the IT portfolio. ASSURANT SPECIALTY PROP INS SOLUTIONS, Atlanta, GA Oct 2013 to Sep 2015 Senior Portfolio ManagerManaged large Programs supporting multiple key initiatives and associated resource planning for the Lending portfolio with focus on Homeowner Property and Casualty claims to ensure financial and regulatory compliance for Dodd-Frank and other CFPB initiatives. (Team Sizes: 7 Direct Reports and project teams up to 100, Budget: up $15 Million)Managed Strategic Enterprise Financial initiative to facilitate revision in billing and collection systems for more streamlined processing of over $450M annually in revenue.Lead enterprise-wide initiative to develop key customer facing web platform that provided more robust customer data analytics and enhanced self-servicing capabilities.Directed the deployment of an enterprise initiative that improved the enterprise infrastructure including batch processing, scheduling, and data reporting for over 40 clients affecting 5 different systems over multiple releases for 18-month period.Candidate's Name PAGE TWOBANK OF AMERICA, Atlanta, GA Jun 2009 to Oct 2013VP, Program ManagerProvided key Program Management oversight and Resource Planning) for the solution integration and deployment of IT Change and Development efforts supporting the Credit Card and Mortgage lines of business.(Team Sizes: 8 direct reports and teams sizes up to 100, Budget: up $10 Million)Managed and planned a number of E commerce enterprise web initiatives providing enhanced BI support for the banks internet and intranet site to support an enhanced customer data experience, better marketing and more detailed sales data analytics.Led the Program Management effort for the Data Warehouse supporting the Corporate Strategic Data Privacy and Security compliance initiative that provided more robust and effective security around all Personably Identifiable Information stored in the Data Warehouse.Directed several programs that facilitated better regulatory compliance in support of new governmental programs for the mortgage industry (Making Homes Affordable) ACCENTURE CONSULTING, Atlanta, GA Jan 2007 to Jun 2009 Program Manager, Financial Systems Implementations Managed large enterprise systems engagements in the Banking sector focusing on Deployment/Implementation efforts, Systems Solutions, Vendor Integration, and Resource Planning (including full SDLC) utilizing modified PMI tools/ methodologies and Financial Models.(Team Sizes: Direct reports up to 10 and teams from 35 to 150, Budget: up $15 Million)Managed the on shore and offshore Vendor resources associated with key enterprise level Business Intelligence Reporting Programs for key outsourcing engagement that provided increased market and account receivable analysis tools resulting in over $10M dollars in savings annuallyLed the Project Management Office (PMO) including the Project/Team Management, Financial Planning, and Vendor Management necessary for the successful Implementation and Deployment of a multiyear enterprise software implementation effort that resulted in significant productivity improvements, cost savings, and workflow efficiencies for top tier bank.Set up Program Management Office (PMO) utilizing essential PMBOK tools, processes, and structure for large enterprise Basel 2 initiative, with budget of over $7M (million) that provided effective management and governance oversight and stakeholder value.HOMEBANC MORTGAGE COMPANY, Atlanta, GA Mar 2005 to Dec 2006 Senior Financial Systems LeadManaged project teams, systems solution integration initiatives, and vendor management to facilitate the banks enterprise transition and deployment to new vendor sourced processing and servicing platform for SEC compliance. Also, led financial reporting and other strategic enterprise financial initiatives.(Team Sizes: 20 to 60, Budget: up $5 Million)Led cross functional teams that included over 10 vendors and multiple internal teams (over 50 team members) that implemented new IT Mortgage servicing platform that provided SOX compliance and increased productivity for staff.With limited lead time, coordinated the development of 2 web sites necessary for investors in support of SEC compliance.Managed design and build out of enhanced company web site enablement to support better customer experience (including bill payment and customer support). Candidate's Name PAGE THREEFISERV SOFTWARE SOLUTIONS, South Bend, IN Jun 2001 to Oct 2004 Sr Project Manager, Financial ImplementationsDirected, managed, and provided Financial, Project management, Resource Planning, and Vendor Management oversight for solutions implementation and deployment teams and client relationships supporting software conversions and implementations for banking institutions to new bank servicing platform. Managed direct reports of 9 or more and each project had 50 or more matrixed staff.(Team Sizes: 30 to 100, Budget: up $7.5 Million)Led multiple concurrent large and small projects typically with a number of inexperienced team members yet implemented projects on time and on budget by cross training and developing a strong team unity(both client and non client).Streamlined deployment and implementation process for PMO that allowed for more efficient and effective organization and utilization of resources and management of tasks.Coordinated work with multiple payment vendors to support functional outsourcing and data exchange KPMG CONSULTING, Chicago, IL Jan 1998 to June 2001 Manager, Financial ConsultingManaged a variety of projects for top tier banks related to Financial Performance and Measurement Systems, Activity Based Costing, and Process Improvement. Managed client teams and vendor teams on projects that ranged from 6 weeks to over a year and budgets from M dollars to 3 to 6.5 M dollars.(Team Sizes: up to 100, Budget: up $6.5 Million)Led a large team through a complex Activity Based Cost and Management Analysis study for the Service Company of a Top 3 Banking Institution (over $200 billion in assets). Project resulted in more effective internal billing and better understanding of product profitability.Directed team that identified several process improvement and productivity enhancements in the Credit Card operations of a leading financial institution ($1.2M net annual saving).Managed the business process improvement the IT Call Center for a large banking institution. Resulted in the implementation of Best Practices (including common call center platform, Financial and Operational Balanced Scorecards, and streamlined workflow) creating over $3M annually in savings. BANK OF AMERICA, Jacksonville, Florida Dec 1993 to Jan 1998 Finance Manager and Controller, VPProvided overall financial support (Budgeting/Financial Planning and Operational Assessments) for several critical business units including Credit Card, Insurance, Asset Management, and vendor management.(Team Sizes: 5, Budget: up $30 Million)Directed and coordinated a team involved in several enterprise-wide Activity Based Cost analysis projects involving the back office loan, retail, Credit Card, and IT operations of a large regional bank to develop information for internal cost recovery, profitability and Process ImprovementDeveloped enhanced financial & performance measures utilizing more robust financial models for KPIs, balanced scorecards, and Credit Card Marketing.EDUCATION--BS, Banking and Finance, University of Florida, Gainesville, FL Project Management Institute (PMP certification)COMPUTER and PROJECT MANAGEMENT SKILLSETMicrosoft: (Access, WORD, Excel, Power Point, Project, Visio) Project Management tools: Project Server, Clarity, Primavera, and SharePoint Business Intelligence: Cognos Reporting, Microstrategy, Hyperion Essbase, Business Objects SDLC Methodologies: Waterfall, Iterative, Agile |
