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Candidate Information
Title Customer Service Representative
Target Location US-FL-Venice
Email Available with paid plan
Phone Available with paid plan
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JACQUELYN ABBOTT UX/UI DesignerVenice, FL PHONE NUMBER AVAILABLE EMAIL AVAILABLE LinkedInPortfolioSUMMARYHighly motivated and creative UX/UI designer with a strong passion for user-centered design. A recent graduate with a solid foundation in design principles and methodologies. Skilled in conducting user research, creating wireframes, and crafting intuitive user interfaces. Excellent collaboration and communication skills, able to work effectively in cross-functional teams. SKILLSTechnical: Figma, XD, Sketch, Webflow, Adobe Suite, Google Suite, Basic HTML, JQuery JavaScriptResearch: Competitive Analysis, Heuristic Evaluation, Journey Mapping, Empathy Mapping, User Interviews, User Testing, Benchmarking, Ethnography, Task AnalysisEXPERIENCEKotis Design Tukwila, WAEmbroidery and Sewing Machine Operator and manager Sewed and prepared garments by company standards and client deadlines Used different measuring tools and machines to produce items within fractions of an inch Organized daily production schedules by coordinating availability of teammates raising department morale and productivity by about 20%. Ability to perform and multitask under stress Reduced maintenance costs for machines by an average of 30% by obtaining Sewing Machine Repair Certification and fixing machines as needed if within my scope, or ordering the needed parts and contracting an engineer to do the work. Trained all employees in my department value-based skills like time management, out of the box problem solving, how to use the companys proprietary order system i helped design, so they can jump on the next project by themselves, and communicating issues as soon as they happen before they become a problem for for production, leading to a more efficient, cohesive team that enjoys working together.EDUCATIONThinkful OnlineCertificate, UX/UI ProgramUX/UI Development Program 07/2023 -12/2023 Completed several modules, assessments and assignments while learning frameworks under the guidance of several mentors in the field in a student-mentor relationship Learned web development and design industry best practices and standards in a full-time, five-month program Completed several hands-on virtual lab-based projects designed to simulate real-world challenges Professional projects completed as part of the curriculum include: o Bus/Transportation App prototype Created an app to solve the problem of confusion with which bus was next at a certain stop, keeping riders from boarding the wrong one Created user flows and site maps to ease the transition into the prototyping phases Created user personas and surveys to help users better understand the mission and goal of the project Conducted user interviews to find ease of usability solutions and implemented them into hi-fi and final drafts of design

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