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C Customer Service Resume Leon, IA
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Title C# Customer Service
Target Location US-IA-Leon
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24552 200th StreetLeon, IA Street Address
Phone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLECandidate's Name
Summary of QualificationsTechnical Summary Languages: C#, SQL, Javascript, Typescript, CSS, HTML, React, jQuery, Razor, Python, BAT Integrations: Netsuite, CRM, Dropbox, iLo, iDrac, Azure, Insight, Judicial Dialog, Milestone, Genetec, Insight, Fortis Software: Office 365, Visual Studio 2003-2022, Gimp, SourceTree, SSMS, Teams, VSCode Development: Redux, Azure, Azure Pipelines, Artifacts, xUnit, FluentAssertions, Moq, AutoFixture, MVC, TDD, CI/CD, Git, Dependency Injection, Microservices Architecture Summary At BCD and Plugout I implemented an Agile hybrid environment with unit testing I lead a team of 4 developers designing, testing, developing, and deploying Minolta Platform. The alpha flagship AI software suite of Plugout Ive collaborated with stakeholders, executives, and developers on organization-wide software suites like Scheduler, Platform, and BCD Central. I have analyzed, designed, and developed complex systems using .NET Framework 2.0 through .NET 8, MS SQL, Javascript, RabbitMQ, Docker, CSS, HTML, and various JS libraries, including React Business Summary Partners closely with stakeholders to analyze and develop a viable MVP Provides frequent development updates to executives and end users Frequently commended on exceptional customer service and attitude Experience 2024-Present Plugout Englewood, NJSenior Platform Development Lead Python, Alembic, FastAPI, Pika, RabbitMQ, PostgreSql, MongoDb, SQLAlchemy, asyncio, Pydantic, C# .NET 8, MS SQL, React, Material UI, Microservices, Socket.IO, Signalr, MassTransit, AutoFixture, Moq, TDD, WebRTC, AIORTC, Vue, pgAdmin, TCP, UDP Platform architect of AI Pipeline(s) to process camera footage, classify objects in the feed, highlight objects, identify objects, occupancy limitations, and alert users based on defined rules Video Cache, Buffer, Stream, Socket, Classifier, Camera, User, Rules, Alarms, LPR, Reactions, Watchlists, Email, Post Processor, and SMS microservices communicating over SocketIO and RabbitMQ to orchestrate monitoring cameras License Plate Recognition watchlists, alarming, camera management, reporting 2023-2024 Creative Planning Kansas City, MOSenior ERP Javascript Developer Netsuite, Typescript, Javascript, Suitelets, Map/Reduce, Restlets, SuiteQL, Oracle SQL, ERP General ledger accounting customizations for Tiger 21. Journal Entry Debits, Credits, and general ledger balancing Warehouse, inventory management, and workflow development for Warners Stellian Freightwise integration and inventory management Restlets and Suitelets for VP Racing User requirement gathering and analysis2020-2023 BCD Buffalo Grove, ILSenior Application Developer Full stack web development in C# .Net 7, React 18, Redux, Reactstrap, HTML, CSS, Typescript, FluentAssertions, XUnit, Moq, AutoFixture Netsuite custom integration with SuiteQL, Restlets, and REST services Dropbox custom integrations BCD Central, Licensing, Alliance, Library, and Connect designer and developer Genetec Security Center 5.8, 5.9, 5.10. SDK custom integrations Hanwha Wisenet WAVE custom integration with SDK Milestone integrator certification Visual Studio 2022, NodeJs, Windows Server 2019, Windows 10/11, Git, Gimp Filled the role of analyst/scrum master in an agile hybrid environment using Azure Devops2013-2020 Polk County Iowa Des Moines, IASenior Application Developer Full stack web development with Windows Server 03  16, Windows 7/10, Visual Studio 08  19, MS SQL Server 08  16, IIS 7+, C#, Javascript, SQL, MVC 5, SSRS, .NET Framework 2, 3, 4, .NET Core 2, 3, FluentAssertions, XUnit, Moq, AutoFixture Bootstrap, FontAwesome, jQuery, FullCalendar, various Javascript libraries Integration with systems using REST, API, and SDKs. Integrated systems include CRM, Constant Contact, Insight, RxNT, Fortis Agile scrum hybrid environment using Azure Devops Analyze, document, and program user requirements Lead, designer, and analyst on Boat ATV Renewals, Scheduler, and Healthy Women 2012-2013 Preferred Technologies Houston, TXProgrammer/Developer Windows 7 Pro, Windows Server 2008, .NET Framework 4, MS SQL Server 2008, Office 2010, Visual Studio 2010, Security Center 5.0/5.1, Omnicast 4.6/4.7/4.8 Install and configure Security Center 5.1 for video surveillance and access control Install and configure Security Center 5.1 AutoVu and Patroller for license plate recognition cameras Security clearance required to install hardware and software at sea ports, oils rigs, schools, and chemical storage facilities Configure cameras and access control units. Mainly AXIS and HID Program custom camera integrations in C# with Security Center using the Security Center 5.0/5.1 SDK, VideoIQ, and Sightlogix Programmed LPR program to monitor 2 hour parking at Texas A & M Provide remote and onsite customer support for desktops and Security Center 2009-2012 Decatur County Hospital Leon, IAInformation Technologist Windows Server 2003, Windows XP Pro, Windows Vista Business, CPSI, Microsoft Office 2003/2007, MDaemon, Active Directory, Cisco ASA 5500, MS SQL Server 2005, Google Apps, MailMarshal, WebMarshal, Kodak Carestream PACs, Joomla, PHP, VBScript Monitor and administer hospital network, databases, and information exchanges CPSI support and site administrator Service Savin, HP, Lexmark, and Zebra printers Identified stage 1 meaningful use core goals met and attainable 5 menu set goals IT budgeting and purchasing Enforce hospital and HIPAA security policies2007-2009 AIB College of Business Des Moines, IAProgrammer Analyst I Full stack web development in NET Framework 3.5, Windows Vista, ASP.NET, C#, MSSQL Server 2005/2008, Crystal Reports 10, JavaScript, HTML, CSS, MSSQL Report Server 2005, Windows Server 2003/2008, Visual Studio 2005/2008, Microsoft Server Management Studio, Microsoft Office 2007, Microsoft Visual SourceSafe 2005 Tested, debugged, modified, and supported AIB C.O.R.E. Fusion (AIBs student management system) Designed and implemented ConnectToAIB (AIB's VPN connection wizard) Designed and implemented Instructor Access Module in AIB C.O.R.E. Fusion, mPortfolio, Housing, and Entity Events modules in AIB C.O.R.E. Fusion Included close collaboration with end users and other technical staff to determine software requirements Frequently commended on customer service2006-2008 Ventures for Excellence Lincoln, NETechnology Solutions Associate/ Website Administrator Full stack web development with LAMP PHP, JavaScript, MySQL, CSS, Mac OS X, Windows XP, Filemaker Pro 7, Dreamweaver, phpMyAdmin Designed and implemented the Homework Submission Center www.veonlineservices.net site administrator Transferred media across various formats from both hard and soft copies Included supporting users of varying computer literacy 2000-2003 United Parcel Service Des Moines, IAPart Time Supervisor Supervised 20 people in the Primary Unload, 10 people in loading areas Monitored trailers for heavy flow to belts and distributed unload accordingly Supervised Smalls. Sorting letters and packages smaller than 4 x 4 x 4 Processed more than 20,000 packages through the Des Moines UPS Air Sort on a daily basis Monitored package and air container/trailer scanning and loading procedures Oversaw current facility records for misleads, mistoggles, and volumes Education 2011-2013 Colorado Technical University Online Master of Science in Management Concentration: Information Technology Management GPA: 3.88 Certificates: Project Management, Networking and Communications 2003-2006 Graceland University Lamoni, IA B.S., Computer Science and Mathematics Cumulative GPA: 3.46, 2005-06 school year: 4.00.Comp. Sci. GPA: 3.57, Math GPA: 3.62 ACM Publicity Chair: 2003-2005 Physics, Mathematics, and Computer Science Faculty Search Committees Division of Computer Science Student Representative, 2004-2005

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