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Keyser, WV Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceLicensed Insurance AgentSenior Life - Thomasville, GASeptember 2023 to PresentMedical Records Retrieval SpecialistCotiviti - UtahOctober 2021 to September 2023Medical Records Retrieval AgentParticipant Service RepresentativeAspira - Frostburg, MDJuly 2012 to October 2021 Answer retirement questions for participants. Provided loan and withdrawal info while still working. Full time Customer Care RepresentativeACS - Frostburg, MDJuly 2009 to April 2012Part-time cashier, customer service, food preparer Burger King - Cumberland, MDMay 2007 to July 2009Energy ExpressWiley Ford, WVSummersTutor and mentor for Energy Express Reading Program Affiliated with 2004-2008 West Virginia University located at Wiley Ford Elementary School.Part-time cashier, food preparerMactatties - Lavale, MDMay 2005 to August 2006Cashier/ Food PreparationPart-time cashier, food preparerWendy's - Lavale, MDMay 2004 to May 2005Awards:* Dean's Scholar* Promise Scholarship* Dean's List* President's ListEducationAssociate in General StudiesShepherd University - Shepherdstown, WVAugust 2006 to May 2007Bachelor's in General StudiesFrankfort High School - Ridgeley, WVAugust 2000 to May 2004Bachelor of Applied Science in Business Management Potomac State College - Keyser, WVAssociate of Applied Science in Business Technology Potomac State College - Keyser, WVAssociate of Applied Science in General StudiesPotomac State College - Keyser, WVSkills Customer service Typing Microsoft Powerpoint Microsoft Office English Search engines Typing Customer service HIPAA Windows iOS AI Social media managementAssessmentsHR: Compensation & benefits ProficientApril 2023Knowledge of compensation and benefits programsFull results: ProficientWork style: Reliability ProficientAugust 2021Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientCustomer focus & orientation ProficientSeptember 2021Responding to customer situations with sensitivity Full results: ProficientSpreadsheets with Microsoft Excel ProficientJune 2023Knowledge of various Microsoft Excel features, functions, and formulas Full results: ProficientCustomer service ProficientOctober 2020Identifying and resolving common customer issuesFull results: ProficientBasic computer skills ProficientJune 2023Performing basic computer operations and troubleshooting common problems Full results: ProficientCustomer service ProficientAugust 2021Identifying and resolving common customer issuesFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional Information2009 graduate of Potomac State College, Keyser, WV, Bachelor of Applied Science in Business Management.Proficient in Microsoft Word, Excel, Power Point, Access. Solid educational background with extensive coursework in Finance, Marketing, Business Law, Business Management, and Accounting. |