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PHONE NUMBER AVAILABLEEMAIL AVAILABLEEXPERIENCE June 2023 - PresentProperty Manager, Regal Communities LLC Castle Park Investments Administer and maintain day to day operations of a 141-unit MHP community, to include delegating maintenance staff.Execute weekly, bi-weekly, and monthly reporting, accounting, and full summarized data to the Operating Director, Corporate Office, and Ownership. Prepare standardized financial statements, weekly and monthly detailing accruals. Implement, prepare, and publicize home sales and rentals for qualified resident tenure. Tour rental prospects, screen applicants.Generate lease renewals.Conduct move in and move out inspections.Formulate detailed weekly variance reports on receivables with explanation. Execute and monitor major capital project improvement requests, i.e. signage, landscaping upgrades, interior, exterior renovations, new home set up, asphalt, ADA. Direct and schedule maintenance staff to weekly objectives, fixed objectives, and deadlines. i.e. park improvements, inspections, special projects, daily maintenance repairs, tasks and assignments. Code invoices to respective ledger.Ensure remittance of rental payments, impose late penalty fees, administer balance statements, post 3 5-day notices to quit.Proficient in standard evictions.Assisting in the transition of 16 HUD families from a shelter into a new mobile home. Daily information updates on Rent Manager software. Positive presence in resident and vendor relations EXPERIENCE 2008 - 2021Co-Owner/Operator, Terry Granger Paving Inc.Assists in planning, scheduling, and executing asphalt construction activities including supervision of crews and equipment.Prepares and updates work schedules and completion timelines. Assists in preparing and administering tender documents. Prepares correspondence with project partners for review by supervisor. Maintains up-to-date plans, specifications, cost and materials estimates, subcontracts, and reports. Coordinates the procurement of asphalt materials ensuring timely delivery and accuracy of purchase orders.Provides technical assistance to Superintendents.Creates various site and office reports at the request of the Project Manager and/or Superintendent. Prepares payment certificates, final payment certificates and all extra work orders for review as per contract.Processes time sheets for payroll and cost control purposes. Maintains job diaries, site photos and proper site documentation. May be required to supervise and coordinate work on site. Assist the project team in the preparation of scopes of work Assists in estimating duties as required.Ensure projects meet Terry Granger Paving Inc., goals for safety, quality, budget, schedule as well as profitability.Establish and foster strong business relationships with Terry Granger Paving Inc., clients and ensure the highest level of satisfaction.Provide information to the Site Supervisor, Project Management and Administrators to efficiently execute a project.Establish and maintain an excellent relationship with subcontractors and suppliers. Roll Asphalt as needed.EXPERIENCE 2009 2020Property Manager Ronald Granger LLCAdministered operations to handle needs of more than 53 tenants across 42 property units. Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping. Maintained electronic and paper filing systems for easy retrieval of information. Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors. Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.Tracked office supplies and restocked low items to keep team members on-task and productive. Applied advanced administrative and analytical skills in overseeing day-to-day operational activities. Interacted with tenants by phone, email, or in-person to provide information. Reconciled account files and produced monthly reports. Edited documents to improve accuracy of language, flow, and readability. Assisted in preparation and processing of payroll to facilitate prompt staff payments. Managed and properly accounted for petty cash issued to facilitate general office activities. Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.Oversaw maintenance of property facilities and equipment by collaborating with and inspecting work of repair contractors.Organized, facilitated and participated in community service efforts. Organized and updated databases, records and other information resources. Maintained primary relationship accountability for tenant, overall servicing responsibility and client satisfaction to maximize profitability of tenant relationships. EXPERIENCE 1995 - 2012Owner, Rags-Unlimited ServicesLead cleaning crews that worked at large corporate sites. Completed all Tract Project Cleaning of Fort Drum, followed by offsite post construction cleaning. Traveled between sites to ensure crews were complying with company standards. Implemented cleaning supply inventory controls.Communicated with clients & staff to clients.Interviewed and hired cleaning crew members.Supervised cleaning teams.Conducted interviews and hiring of staff.Communicated with corporate clients and crew.Tracked inventory and submitted orders.Maintained company equipment.Checked on cleaning staff at various sites to ensure compliance with company standards. Lead all cleaning teams and ensured policies and procedures were always followed. Residential ClientalConsisted of eighty plus homes per week.Inspected and completed work to ensure conformance to specifications, standards, and contract requirements.Lawn CareDirected activities of workers who perform duties such as landscaping, cultivating lawns, or pruning trees.Maintained vegetation through activities such as mulching, fertilizing, watering, and mowing. Trained workers in tasks such as transplanting or pruning trees or shrubs, finishing cement, using equipment.Provided workers with assistance in performing duties as necessary to meet deadlines. Directed or performed mixing or application of fertilizers, insecticides, herbicides, or fungicides. Directed or assisted workers engaged in the maintenance or repair of equipment, such as power tools. Snow RemovalI am the first Woman to professionally provide snow removal in Jefferson County DrivewaysParking LotsWalkways/SidewalksRooftopsCommon Equipment UsedTrucks with 9 V PlowsLoaderSkid SteerBobcatSnow BlowersStandard ShovelsATV with PlowTon Truck with Salting or De-Icing ResourcesEDUCATION1988 1991 SUNY School of Business, Oswego, NYMajor Business Management BBM2008 2009 INSTITUTE OF REAL ESTATE MANAGMENT (RIEM) Major Property Management CPM2023 - Pro Licensing FloridaCAM Licensing #0007587COMMUNICATIONOversee design and production of marketing materials from inception to deployment. Conduct market research, including competitive benchmarking, and analyze campaign/program/ service/event effectiveness used to inform decisions regarding strategic marketing direction, product segmentation and customer targeting Assess market opportunities and track market trends. Recommend marketing improvements based on findings Plan and execute events to support marketing objectives Manage vendors/consultants on specific projects.Manage project/program budget(s) and coordinate invoice processing. Experience managing sensitive issues and confidentiality. Flexibility to manage situations that are fluid and adjust plans when changes are needed. LEADERSHIPProject and property management experience, including the ability to handle multiple projects at the same time.Research experience and the ability to understand issues, gather background and synthesize information so it is easily understandable.Proficiency with Word, Excel, PowerPoint, Outlook, Sharepoint, Rent Manager and Yardi. Experience in integrated marketing communications, preferably in a fast-paced high-tech environment.Self-directed. Able to manage multiple projects and meet aggressive deadlines with minimal oversight. Detail-oriented and highly organized.Able to act decisively amid changing priorities. Knowledge of new marketing/content trends, various marketing vehicles and channels to marketSKILLS & ABILITIESI have always been a progressive thinker, one who strives to improve existing systems and procedures, and one who will develop new ideas that will benefit the industry and improve the image and position of the company.Excellent verbal and written communication skills and the ability to maintain effective working relationships, along with a take-charge attitude, are essential in the field. Specific attributes include, I am a dynamic and enthusiastic communicator with excellent writing and speaking skills and the ability to communicate ideas and findings through written and oral communication.I am extremely proficient in public speaking.Able to travel as needed.Able to establish and maintain effective working relationship with owners, senior management, and staff of companies along with other associations staff and with business/professional contacts. Highly customer focused. I am a progressive thinker with the ability to generate original or innovative ideas, display initiative, and conceptualize programs that will benefit the industry. I am able to estimate needed resources and maintain budgets. I Exercise judgment and initiative in performance of job tasks and responsibilities.I am an effective planner and organizer with close attention to details. Being able to manage multiple priorities.I am a highly motivated self-starter, dynamic team player with the ability to accept responsibility. Able to formulate action plans with defined objectives, targets, and responsibilities to support agreed upon objectives by the membership.A working knowledge of computer-based software for word processing, data management, and presentations is necessary. Leading, guiding, directing, and evaluating the work of contractors, consultants, and others that perform technical work. I am able to formulate and implement the strategic plan(s) that guides their area of responsibility and the ability to achieve the organizations overall strategic goals and resource requirements as determined by a project.I am able to demonstrate the ability to contribute at the executive level by working across all areas of the company and able to develop, engage, and promote the objectives of organization to members and staff.I am also able to lead, guide, direct, and evaluate the work of other members of staff, committee, and task group members.I am capable of demonstrating leadership and the ability to oversee operations in the field. I can demonstrate my ability to be decisive, including making difficult decisions and being accountable. I am able be adaptable and flexible to changing needs and able to deal with ambiguity. I fully understand that I must be versatile, i.e., has had multiple roles, understands the business and market and external environment and impact on business, identify opportunities for markets, new industry developments, and can critically analyze and evaluate areas outside of my own expertise. REFERENCESAvailable upon request |
