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Click here or scroll down to respond to this candidateCandidate's Name
Denver, Colorado PHONE NUMBER AVAILABLE EMAIL AVAILABLESkills & AbilitiesLanguages: Bilingual Fluent in both Spanish and EnglishLeadership: Works well with others, self-starter, adaptive learnerMedical Records: HIPPA complianceMedical Records DatabaseMicrosoft programs: Word, Excel, PowerPoint, OutlookEducational ExperienceBachelor of Health Care Management Metropolitan State University of Denver Expected Dec 2024Professional ExperienceMember Services Denver Health June 2017 to PresentCall Center- Take inbound calls from Medical Providers and MembersVerify Denver Health insurance coverage through QNXT program.Assist with Medical Claims/ Maintaining Privacy and AccuracyCoordinate medical benefits for staff.Medical Assistant Mile High Primary Care January 2017 to June 2017Helped medical provider by screening correctly patientsTook patient messages for doctors.Sent refills requests to doctors.Patient Care- EKG, Strep test, Flu test, HCG test, UA test, Blood drawsMaintained Patient SafetyMedical Assistant NextCare Urgent Care October- December 2016Helping medical provider by screening correctly patientsCourtesy Call backs patients with appointments and lab resultsPatient Care- EKG, Strep test, Flu test, HCG test, UA test, Blood draws and moreFront Desk Coordinator Community Reach Center April 2014-September 2016Help office by doing tasks; calling clients to set up appointments with therapist or psychiatrist.Assist customers with new appointments.Calling clients two days before to remind them of their appointments.Customer Service Representative Comcast October 2013-April 2014Assisted customer by troubleshooting their phone, cable, phone and internet, billing.Customer Service Representative Convergys May 2011- October 2013Assisted customers with general information, pricing, tracking Domestic and International items, and submit complaints on behalf of the customer.Multiple Languages utilized to assist postal customers.Knowledge Operations Manager U.S Air Force June 2007- March 2010Assisted Military coworkers with computer and email account management.Assist in the resolution of network and E- mail issues.Responsible for 400+ users and their system administrationOversaw squadron equipment account valued at $55K+ |
