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Click here or scroll down to respond to this candidateCandidate's Name
Street Address 26th Loop Springfield, Oregon PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL QUALITIESDedicated and tenacious leader, carry out implementation of projects through strong communication skills, teamwork, and professionalism.Passionate student-centered advocate with an expectation to see students strive to achieve their goals and be successful throughout their educational journey.Ambition to succeed, delivering and reaching institution goals through innovation and using personal strengths.EXPERIENCE:Enrollment Specialist / Change Healthcare (Remote) October 2022 October 2023Determine the type of care for which patients in a clinic or hospital are eligible.Verify patients eligibility with their insurance carrier, collect health records, and manage medical care forms. In addition to hospitals, health insurance companies also employ enrollment specialists.In that setting, I would assist customers with enrolling in healthcare programs, answer questions about benefits, and maintain current customer satisfaction.Processing enrollments and dis-enrollments.Collecting information and qualifying candidates for programs, services or courses.Providing guidance and recommendations to applicant and prospective candidates.Entering, updating and reviewing data and records.Handling questions, issues and providing detailed information on requirements, processes, and policies.Sales/Advisor, CDC / Assure Direct Services - April 2016- March 2020Recommend student loan repayment options/ strategiesOffer personalized guidance based of their personal financial situationExplain student loans jargon in a way they can understandConsolidate loansDocument preparation and application assistancePull loansAbility to handle high call volumeGet clients enrolled into Government funded programsReceptionist/ Hairstylist, Hampton Salon (Newport Beach, CA) - June 2015-April 2016Responsible for checking guest in and outBooking appointments either in manual books or computer using STXAnswering phone with up to five linesEntering new product in stocking shelvesGreeting customers as they arrive at the salonReceptionist, Gods & Heros Salon (Costa Mesa, CA) Jan 2015- June 2015Responsible for checking guests in and outBooking appointmentsAnswering phones with up to five linesGetting refreshments for customers who are waiting on stylistEntering new product in and stocking shelveGreeting customers as they arrive at the salon and making sure they feel comfortable if waiting for an appointmentOffice Manager, Maloney & Associates (Anaheim, CA) Jan 2012-Jan 2013 Opened and closed the office, ran errands when needed.Constructed proposals and invoices for jobs we were hired onto.Managed payroll and employment records for company Responsible for billing clients.Front office tasks/clericalSales Associate, Big 5 Sporting Goods (Orange, CA) June 2009-July 2010 Responsible for operating the cash register; handling purchases, returns, etc.Provided excellent customer service in order to ensure a quality experience for the customerSales Associate, Ron Jon Surf Shop (Orange, CA) June 2008-Dec 2008 Handled purchases, returns, etc. as cashier.Earned a $100 gift card for assisting a customer with a large purchaseGreeted customers and provided quality customer service to shoppersCaught and attempted shoplifter through attentiveness to theft cuesOperated fitting rooms to ensure organization, theft prevention, and customer servicesEDUCATION/CERTIFICATION:Bachelor of Arts in CommunicationsLubbock Christian UniversityArea of Study: Mass Media2010-2012Cosmetology CertificatePaul Mitchell Beauty SchoolSpecialty: Hair Stylist2013-2014Associate of ArtsCypress CollegeArea of Study: Liberal Studies2007-2010SKILLS/QUALIFICATIONS:Skilled in Microsoft Office ProgramsProficient in QuickBooksStrong Communication, Documentation, and Reporting SkillsEfficient and Detail Oriented with the ability to Multitask and Maintain AccuracyQuick Learner with a Desire to Continually Increase KnowledgeStrong Decision Making and Problem-Solving SkillsDiversified with Cultures/Populations Self-Motivated and Team PlayerAFFILIATIONS/AWARDS:Employee of the Month Ron Jon Surf Shop, August 2008Collegiate Athlete (Softball Team) Cypress College 2008-2010All-American, 2008Most Valuable Player, Orange Empire Conference, 2008Pitcher of the Year, Orange Empire Conference, 2010Most Valuable Pitcher, State Tournament, 2010All-Conference Pitcher, Orange Empire Conference, 2010State Champion, California, 2010Collegiate Athlete (Softball Team) Lubbock Christian University 2010-2012All-Conference Pitcher, Sooner Conference, 2012 |
