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Savannah, GAEMAIL AVAILABLEPHONE NUMBER AVAILABLE High volume data entry, medical billing, payment processing & posting, collections and superior problem- solving experience/skills. Strong experience in Inbound/Outbound calls (50+ Daily). Strong written & verbal Communication skills. Heavy data Entry Skills.Authorized to work in the US for any employerAuthorized to work in the US for any employerWork ExperienceCustomer Service RepresentativeT-Mobile - Nashville, TNJuly 2020 to November 2023During my time working for T-mobile i would help customer with billing and problems . I work in a high volume inbound and outbound calls in a call center .My daily duties where to Create problem solving,Utilized MS teams and Outlook for internal and external communications. Turbo Taxes ExpertTurbo Tax - Nashville, TNAugust 2019 to June 2020 My task everyday are to take inbound calls, and to handle services/technical support to analyze and research customer. Take High volume outbound calls to potential clients Tech support and set up for devices that were required in the program Problem solving and overcoming objections Able to Multi-task while navigating several systems Call Center RepresentativeAsurion - Nashville, TNFebruary 2018 to June 2019At Asurion I will solve customer problems and sell protection and self support. Also i will order entry, check clearance, account management, refund processing and problems solving,Answered incoming calls and assisted with appointment setting &data entry . EducationPhysicalSouth West Community College - Memphis, TNAugust 2017 to December 2017Skills Software troubleshooting (5 years) Technical Support Java Microsoft Word Computer Networking Laboratory Experience Microsoft SQL Server JavaScript Typing Salesforce (3 years) Time management (4 years) Customer service (5 years) Computer skills (5 years) Personal assistant experience (2 years) C/C++ |