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Click here or scroll down to respond to this candidateCandidate's Name
Vicksburg, MS Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEBold ProfilePROFESSIONALSUMMARYProven Office Manager with a track record of enhancing team productivity by over 20% at F&G Financial Services through streamlined processes and effective communication. Expert in office administration and customer relations, adept at implementing strategic plans and performance metrics to exceed departmental goals. Skilled in financial accounting and maintaining high customer satisfaction. SKILLS Customer ServiceOffice ManagementOrganizational SkillsOffice AdministrationExcellent multi-tasking abilityData EntryCustomer RelationsClear oral/written communicationBillingScheduling and calendarmanagementAdministrative SupportPayroll ProcessingBookkeepingDocument ManagementClerical SupportCredit and collectionsTraining and coachingDocumentation and controlPolicy ImplementationTeam SupervisionFinancial AccountingReport PreparationBusiness AdministrationGood JudgmentDocumentation And ReportingProfessional and CourteousWORK HISTORY OFFICE MANAGER 11/2017 to CURRENTJ And W Tax Services Vicksburg, MSHandled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.Maintained computer and physical filing systems.Updated reports, managed accounts, and generated reports for company database.Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets. Created, maintained and updated filing systems for paper and electronic documents.Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages. Managed office operations while scheduling appointments for department managers.Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel. Prepare TaxesMake appointmentsAnswer the phones and provide excellent multitasking capabilities MANAGER OM 11/2011 to 11/2017F&G Financial Services Vicksburg, MSIncreased team productivity by implementing streamlined processes and effective communication strategies.Achieved departmental goals by developing and executing strategic plans and performance metrics.Reduced operational costs through comprehensive process improvement initiatives and resource management.Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.EDUCATION Associate Of Business Administration Accounting And Business 05/2002 ManagementHinds Community College, Raymond, MS |
