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Candidate's Name
Montgomery, AL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperienceTier 1 Technical SupportConcentrix - Montgomery, ALJanuary 2020 to PresentTechnical support for Apple products.Customer Service RepHire Dynamics - Montgomery, ALPresentTaking calls for an electric company, processing payments and making payment arrangements Call Center RepresentativeBlue NovisNovember 2018 to July 2019Was given the opportunity to grow with company as a floor support, and escalation cst Customer Service RepresentativeSykes Enterprises, Incorporated - Montgomery, ALFebruary 2016 to March 2018call center taking calls for a bank.Became floor support also took escalation calls when customers needed managerEducationAssociate in Business LawLurleen B. Wallace Community CollegeAugust 1994 to May 1996High school diploma in biologyGreenville High School - Greenville, ALAugust 1991 to May 1994Skills Call Center Customer Service CSR Technical Support Desktop Support Troubleshooting Network Support Help Desk Microsoft Windows Software Troubleshooting VPN LAN Microsoft Windows Software Troubleshooting Help Desk Documentation review