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2203 Westover Ave, Richmond, Virginia, 23231, US PHONE NUMBER AVAILABLE EMAIL AVAILABLE Administrative Assistant with over 5 years of experience who is motivated and has a good understanding of processes, customer relations, and multi- line phone systems.Working with little to no supervision, responsible, punctual, and productive. Appointment settingSorting and labelingData entryOffice managementBookkeepingCustomer and client relationsReport developmentOffice administrationAdministrative supportRecordkeepingSchedulingHigh School - 2014Varina High School - Henrico, VAGeneral Administrative Assistant - January, 2022 to February, 2023 Bon Secours Mercy Health Foundation - Richmond, VA Kept the reception area clean to foster a positive, professional atmosphere for all stakeholders, including [Job Title]s and clients. Provided assistance to company leaders by managing budgets, scheduling appointments, and planning itineraries. Was in charge of accounts receivable, which included invoicing, investigating chargebacks, discrepancies, and reconciliations. Completed forms, reports, logs, and records to expedite the processing of all human resources documentation. Kept track of office supplies by checking inventory and ordering new supplies as needed. Oversaw calendars in order to coordinate meetings, appointments, and events strategically. Receptionist Administrative Assistant - February, 2018 to November, 2021 Forest Hill Health & Rehabilitation - Richmond, VA Monitored visitors, issued badges, and tracked activities to maintain optimal building security and protect staff from unauthorized persons. Incoming mail and packages were received and routed to team members, allowing for timely communication and efficient operations. Oversaw office activities, which included conference rooms and over 8 meetings per day. Greeted visitors and answered phone calls as the public face. Set up, maintained, optimized, and purged physical and electronic filing systems to keep records compliant and current. Received and routed incoming mail and packages to target personnel without delay to promote timely business actions. Admissions Administrative Assistant - February, 2016 to January, 2018 Renaissance of Annandale - Annandale, VAPrepared packages for shipment, pickup, and courier services in order to provide customers with prompt delivery. Developed and implemented records handling standard operating procedures. Assist the Admissions team with administrative tasks. Helped applicants with their admissions packets and acted as a point of contact throughout the application process. Answered, responded to, and transferred daily phone calls on a multi-line phone system. Created a new employee evaluation process that resulted in significant performance improvements. Was in charge of processing and verifying over 50+ monthly invoices for an organization of multiple people. Professional SummarySkillsEducationWork History |