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Click here or scroll down to respond to this candidate Candidate's Name
Phone: PHONE NUMBER AVAILABLE | Email: EMAIL AVAILABLEEDUCATION:
George Mason University, Fairfax, VA
Bachelor of Science Business Administration
EXPERIENCE:Master Data Analyst Jan 2019 Mar 2024Lidl, US
Utilized SAP to perform complex data management and pricing strategies.
Maintained and validated new and existing articles and supplier data in SAP to ensure purchase orders and vendor deliveries are achieved with a high level of accuracy and in compliance. Led a cross function team with marketing and digital teams to retrieve pricing data to create upcoming pricing and promotions for the entire Lidl assortment on a weekly basis for the smartphone application and print leaflet. Reviewed all pricing data in SAP follows all Lidl US and relevant legal government regulations. Responsible for retail related issue problem solving at the Lidl stores and all three Lidl warehouses. Assisting with all produce and floral category related price changes, buyer communications, article, and supplier management to achieve monthly sales targets - these categories account for over 20% of Lidl s revenue. Trained and mentored new team members, reducing onboarding time by 30% through a comprehensive training program. Led projects to automate promotional bulk data uploads in Salesforce team, increasing efficiency and reducing manual entry errors
Managed multiple projects simultaneously in a deadline-driven environment, successfully meeting all targets. Collaborated with the purchasing and marketing teams to develop and execute effective campaigns.Regional Manager Jan 2014 Jan 20197-Eleven, Inc
Oversaw operations and performance of multiple 7-Eleven convenience stores within the designated region, ensuring adherence to company standards and policies. Implemented strategic initiatives to drive sales growth, improve profitability, and enhance customer satisfaction across all stores under supervision. Provided leadership and guidance to store managers and staff, fostering a culture of excellence, teamwork, and customer-centric service. Conducted regular store visits and inspections to assess compliance with operational procedures, cleanliness standards, and inventory management protocols. Analyzed sales data, market trends, and competitive landscape to identify opportunities for business expansion and optimization of product offerings. Developed and executed training programs for store personnel to enhance product knowledge, sales techniques, and customer engagement skills.Guest Experience Auditor Jan 2010 Jan 20147-Eleven Evaluated store execution against 7-Eleven standards regarding cleanliness, guest service and quality. Consulted Store Operators and Field Consultants on targeted action planning and training/calibrating on 7-Eleven standards, as needed. Monitors daily guest feedback results and identifies trends in customer experiences as evidenced within internal and external survey data, guest correspondence, and direct customer interaction. Developed and maintains action plans for addressing trends in guest/customer relations issues and assisted in monitoring progress where needed.SKILLS:
Salesforce, ICIX & Promotion Designer, SAP Microsoft Office Suite (Word, Excel, and Outlook)
Customer Service Analytical and problem solving Bilingual in Arabic and English |
