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Click here or scroll down to respond to this candidateCandidate's Name
SOFTWARE TESTER
Address: Bronx, NY Street Address I Mobile: PHONE NUMBER AVAILABLE I Email: EMAIL AVAILABLE
LINKEDIN LINK AVAILABLE
PROFESSIONAL SUMMARY
Proficient Software tester experienced in conducting comprehensive testing with various QA tools.
Demonstrated superb ability in both test execution, defect management, strategic thinking, and a
meticulous attention to detail. Dedicated to delivering high-quality software solutions, utilizing QA tools and
methodologies to ensure top-tier software performance and user experience, contributing strong analytical
and highly effective communication, with a business/customer-focused perspective. U.S CITIZEN.
SKILLS
Testing Types: Regression testing, Smoke testing, User Acceptance testing, End-to-End testing,
UI testing, Sanity testing, Functional testing, Cross-Browser testing, API testing
Platforms: MacOS, Windows, Linux, iOS, Android
Browsers: Chrome, Safari, Firefox, Edge, Opera
Testing tools: Chrome DevTools, BrowserStack, Xcode, Android Studio, ADB, TestFlight, UNIX,
Postman
Bug tracking: Jira
Task management: TestRail
Methodologies: Agile, Kanban, SCRUM, Waterfall
WORK EXPERIENCE
SOFTWARE TESTER INTERN AT SCREENIA
BRONX, NY (REMOTE)
MARCH 2024 - PRESENT
Manage defects, to ensure that software meets the highest quality standards.
Conduct thorough testing of software applications, including designing, executing test cases,
Identifying and reporting software defects using QA tools, collaborating with development teams for
prompt resolution.
Utilize test management tools such as TestRail to organize test cases, track test progress, and
generate reports.
Create and test virtual devices using BrowserStack, Android Studio, and Xcode.
Leverage Google Chrome DevTools to gather detailed application information and modify its behavior.
Provide valuable insights from both QA and business perspectives to contribute to strategic
decision-making.
Collaborate effectively with cross-functional teams, stakeholders, and developers, ensuring clear
communication through tools like Slack or Microsoft Teams.
Perform API testing using Postman, validating data integrity and performance of backend services.
FREELANCE QA TESTER AT UPWORK
BRONX, NY (REMOTE)
MAY 2023 - FEB 2024
Performed thorough manual testing of new and existing features on different platforms and devices to
ensure they meet specified requirements.
Executed regression tests to ensure that new code changes do not adversely affect existing
functionalities.
Identify, document and track bugs and issues in a clear and detailed manner.
Created detailed bug reports in Jira, clearly describing issues found on specific web pages.
Consistently communicated with clients, providing status updates and detailed test reports and quality
metrics to maintain transparency and project alignment.
Participated in review meetings and provided feedback to improve product quality and testing
processes.
Stay updated with the latest testing methodologies, tools, and technologies to enhance testing
efficiency and effectiveness.
CUSTOMER SUPPORT ADVISOR AT MISSONI
MANHATTAN, NY (ON-SITE)
JAN 2022 OCT 2022
Successfully resolved over 1,000 customer queries and complaints, ensuring high customer
satisfaction.
Maintained detailed records of customer interactions, feedback,and resolutions in the CRM system.
Identified recurring issues and suggested improvements, reducing complaint resolution time by 20%.
Worked closely with product and technical teams to communicate customer feedback and assist in
product enhancements.
Developed a comprehensive FAQ document, reducing repetitive inquiries by 15%.
Gained in-depth understanding of product lines, enabling precise and effective support.
Conducted follow-ups with customers to ensure issue resolution and satisfaction.
EDUCATION AND CERTIFICATION
Bachelor Of Science in Psychology, University of America, Willemstad cura ao, Netherlands.
Software Testing And Quality Assurance (Careerist).
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