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Dallas, TX-PHONE NUMBER AVAILABLEEMAIL AVAILABLEEXPERIENCE11-2022  03-2023CASHIER, wINGSTOPGreet and welcome customers entering the restaurant and calling into the restaurant.Place orders for customers in-person and over the phone; upsell and maintain knowledge of menu and sauce descriptions, along with new items and promotions.Accurately process cash, credit card and gift card transactions; verify age for alcohol purchases.Answer questions from customers and make menu recommendations.Monitor that all orders are read within Company quote times.Verify that all wings are presentable and double checking all orders before giving the order to the customer(s).Balance the register at the end of the shift; deliver the amount before the next shift.Assist in maintaining a clean workplace; keep Front of House (FOH) clean and stocked.Practice safe handling procedures by following all safety and sanitation guidelines; promote safety in the workplace.Maintain a professional and presentable appearance according to the company's Uniform StandardsReceive and handle complaints from the customers and guide to the manager if the problem is beyond the scope of duties.Leave customer with a positive, long-lasting impression of their WINGSTOP experience.01-2020  05-2020PICKER, SAMS cLUBPromptly unloading trucksAssisting fellow associates as needed throughout the storeSorting and stocking products on shelves and in the backroomEngaging with vendors and drivers with a positive attitudeMaintaining a clean, neat, and member-ready areaAssisting members with purchasing decisions and locating merchandiseResolving member issues and concerns; and promoting the company's products and services.03-2019  12-2019PACKAGE OPERATOR, DHLPackage product into bags, boxes, or totes per customer specifications.Document quality checks and enter into the system.Read and disseminate information on the product specifications and packaging requirements.Assist in training new associates and cross-training backup associates.Pull product samples and test product mix, labeling and or weight against specs.Follow all safety, environmental and quality guidelines.Maintain housekeeping duties around packaging equipment and in warehouse.Responsible for lockout/tagout of equipment when clearing jams or performing basic maintenance.Perform basic adjustments to operating equipment to maintain finished product conformity to specs.04-2010  02-2018SALES ASSOCIATE, WALMARTUnload trucksSort products in the backroomStock products on shelvesEnsure aisles are neat and area is cleanEngage vendors and drivers with a positive attitudeGreet customers and answer their questionsEDUCATION05-2004ALL GENERAL COURSE, South grand prairie High schoolSKILLSBilingualMicrosoftExcelPowerPointOutlookWord