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EDUCATIONWayne County Community College - Detroit, MICertified Pharmacy TechnicianWestern Michigan University - Kalamazoo, MISocial WorkLICENSESNational Pharmacy Technician Certification (PTCB)Certificate# PHONE NUMBER AVAILABLEIssue date: 11/30/2002 Exp date: 02/28/2025Certified Pharmacy Technician (CPhT)LARA License# 5303023855Issue date: 05/22/2018Exp date: 05/22/2024WORK EXPERIENCEHenry Ford Hospital January 2021 - June 2023Specialty Drug Therapy TechnicianResponsible for training new pharmacy technicians, students, and pharmacists in regards to technicianresponsibilities within the department.Prior authorization gathering all required information based on each individual case whichcan include but is not limited: physicians, drug utilization, testing, procedures, and insurance companies.Responsible for replenishing medications in the OR, ER, Cath lab, and OB.Received control substance order, put away order and completed all count adjustments with necessary paperwork.Inventory counts on narcotics every other day in the pharmacy.Use proper techniques and procedures, for pharmaceutical handling such as special requirements for the storage of pharmaceuticals (ex. Environment, accountability, security, and expiration dating).Perform aseptic technique daily while compounding and working with I.V room staff along with training new plus existing employees. Medication reconciliation when patients are discharged home from an inpatient setting.Beaumont Trenton Hospital June 2018 - January 2021CPhT Certified Pharmacy TechnicianResponsible for replenishing medications in the OR, ER, Cath lab, and OB.Prepare IV admixtures for floor and clean the IV room per 797.Inpatient pharmacy technician responsible for preparing medications, filling carts, checking carts, ordering medications, delivering narcotics, removing expired items, rotating stock, and delivering medications to floors.Dispense and maintain records for all controlled substances and deliveries to all wards and clinics.Maintain an awareness of developments in the pharmaceutical field that relate to my jobresponsibilities and integrate them into my own practice.Use proper techniques and procedures, for pharmaceutical handling such as special requirements for the storage of pharmaceuticals (ex. Environment, accountability, security, and expiration dating).VA Ann Arbor Healthcare System January 2017 - March 2018CPhT Certified Pharmacy Technician & Medical Support Pharmacy TechnicianAdvanced clinical support. Demonstrates advanced knowledge of scheduling and managing specialty clinics and independently utilizes various reference sources.Operates computerized programs. Utilizes computerized programs and databases (including MS programs) to enter, modify, and retrieve sensitive information and various data into or from electronic medical records, scheduling systems, and/or reporting formats.When an insurance error code is populated, responsible for calling the insurance company and explaining what procedure the patient had along with proving the proper documentation. Then obtained the corrected code and changed it in the system for proper billing.Applies Knowledge of Medical Terminology. In assigned specialty clinics, demonstrates advanced knowledge of medical terminology due to the technical nature of language utilized by clinicians to be able to communicate effectively with both professional and non-professional employees in a variety of occupations and at various levels of responsibility.Protect patient privacy by following HIPAA guidelines.Explained the VA's mandate to collect insurance information to veterans, their families, and other eligible patients.Based on the patients insurance when rejections occur for medication, responsible for going through the list of the preferred medications first, if failed then can move onto Tier 1 or Tiers 2 before the specific drug requested can be approved.Battle Creek Medical Center October 2012 - March 2016Lead Pharmacy Technician, Oct 2014 March 2016Responsible for making technician schedules, completing issue briefs, finishing evaluations in a timelyfashion, interview technicians, train new employees in every aspect in the pharmacy, actively participates in numerous committees as the chairperson for pharmacy, provide technical support for staff, time keeping, maneuvering schedules as needed for AL and SL, and helped precept newpharmacy students as needed.Inpatient pharmacy technician responsible for preparing medications, filling carts, checking carts, ordering medications, delivering narcotics, removing expired items, rotating stock, and delivering medications to floors.Worked with prior authorizations, made calls to inquire about obtaining certain documents needed to expedite insurance approvals.Dispense and maintain records for all controlled substances and deliveries to allwards and clinics.Participates in a monthly controlled substance inspection.Assists in pharmacy inventory, reconciliation of invoice received, and resolvingdiscrepancies identified in inspection.Coordinates narcotic and drug accountability activities relative to controlled substances.Responds to inquiries from customers by telephone and in person, answering questions accurately,completely, and promptly. Makes appropriate referrals to pharmacists or supervisors.Controlled Substance Technician, June 2013 Oct 2014Dispense and maintain records for all controlled substances and deliveries to all wards and clinics.Maintains all controlled substance records in a neat, orderly, easily retrievable fashion.Deliveries of controlled substances are performed in a timely manner.Provides strict security of all controlled substances by following prescribedrecord keeping and control procedures.Complies with pertinent federal laws and VA policies regarding storage, preparation and dispensing of controlled drugs.Assists in pharmacy inventory, reconciliation of invoices received, and resolving discrepancies identified in inspection.Medical Support Assistant, Oct 2012 - 2013Took inbound calls, documented patient demographics, scheduled appointments and entered in notes on the patient for the physician.James H. Quillen VA Medical Center March 2004 - November 2009Certified Pharmacy TechnicianPerform aseptic technique daily while compounding and working with I.V room staff.Use proper techniques and procedures for pharmaceutical handling such as special requirements for the storage of pharmaceuticals.Interacted with patients daily in a clinic setting regarding medical refills, setting up for mail order delivery of medications along with proving an estimated time for when their prescription would be ready for pick up if they were waiting in the pharmacy for it. |