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PHONE NUMBER AVAILABLE EMAIL AVAILABLESUMMARY OF QUALIFICATIONSHighly qualified and results driven professional, demonstrating solid interpersonal, communication, and problem-solving skills. Adept at providing exemplary customer service, mentoring other employees, and achieving all company goals and objectives. Energetic and goal-oriented with an impressive performance record and a well-rounded background in optimizing internal performance. Currently seeking a position which will utilize my skills, abilities and areas of expertise as follows:Customer serviceSchedulingRecruitmentHuman ResourceReviewing applications/resumesData entry/accuracyAdministrative supportTeam collaborationRelationship buildingRecord/file managementProduct knowledgeTime managementNetworkingCORE COMPETENCIESHelped improve drink menu, train new hires, adapt to industry changes, and accommodate high customer volumeAdheres to proper alcohol handling, sanitation, and safety procedures, and maintains appropriate dating, labeling, and rotation of all beverage items.Prepare and submit regular performance updates to my superior.Apply knowledge to new circumstances.Respond to customer inquiries and resolve all problems while ensuring the delivery of excellent customer service through fast and appropriate solutions.Interacting and communicating with customers to educate them on company products and services.Nurturing relationships with superiors, coworkers and other business professionals.Building relationships and communications to maintain customer loyalty.PROFFESIONAL PROFILE253 Miracle Mile, Coral Gables 33134Bartender/waitress - John Martins16 Old Rt. 9 Clifton Park NYWaitress/barback- Peddlers bar and bistroApril 2023- current date. (Picking up shifts when in the area)240 Wolf RD. Colonie NYWaitress/Bartender- Jt MaxiesMarch 2023- November 20231367 Washington Ave. Albany NYMedical assistant- Capital region OrthopedicsMarch 2022- November 2022Administrator- EMGroup Miami May 2021  October 202115291 NW 60th Ave. Miami Lakes FLWaitress- Dinos October 2018-august 2020795 RT.3 Plattsburgh NYWaitress- Friendlys May 2018- August 2018(Permanently closed)Sub Artist- Subway March 2017-July 2018Ridge RD. Champlain NYEducationResponsible Vendors Certification -2024T.I.P.S Certification- 2023Florida International University 2019-2020Plattsburgh State University 2018-2019