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Title Customer Service Medical Billing
Target Location US-MS-Columbia
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Medical Office Professional/Specialized in Medical Billing and CodingBassfield, MS Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEMy high level of educations and skills in medical coding has helped me achieve a strong academic record at Antonelli College which reflects my diligences and commitment to success. Customer Service courses and career service have provided me with a good typing skill as well as sharp analytical, problem-solving and research skills. In addition, my studies in medical terminology has greatly expand knowledge in the medical field.Through hard work and dedications, I have developed a strong sense of responsibility, effective interpersonal skills and the ability to contribute to teamwork, even in high-pressure environment. I am confident that I can take profound contribution to what position at any company. Work ExperienceMedical Billing AssistantAAA Ambulance Service - Hattiesburg, MSMay 2024 to May 2024Cancel Trips, Medical Records Request, Faxes updates, Claim ExaminerFirstSource - Louisville, KYOctober 2023 to December 2023Negotating ClaimsPulling up Memeber BenefitsChanging there DemographicsResearching Information for the MemberMailing out ID CardsGoing over ther PaymentsEmailing there EOBSenior Claim ExaminerMULTI PLAN - New York, NYMarch 2023 to December 2023Determines coverages applicable to loss. Investigates, manages and resolves claims in a timely, unbiased and informed manner in compliuance with company policies, state laws and regulatory performance standards.Insurance Specialist/ Medical ReceptionstSouthern Bone & Joint - Hattiesburg, MSJanuary 2023 to February 2023Schedule patients and check them in for surgery. Pre-Op Lab work. And take there paymentsCustomer Service RepresentativeTTEC - Englewood, COAugust 2021 to March 2022Take customers calls, answer their questions, confirm customers orders, and respond to customer feedback via phone, emails, or chat performs.Medical Coding InternPediatric and Family Practice Clinic - Columbia, MS May 2014 to June 2014 Observed Clinic Coder conduct daily coding Corrected any update needed in patient files Applied class learning to everyday office activities ManagerHardee's - Collins, MSFebruary 2006 to April 2009 Reconciled register monies Supervised staff Inventory Management Opened and closed the store Customer service Maintained accountability for store operationEducationAssociate's Degree in Medical Billing and CodingAntonelli College - Hattiesburg, MSJuly 2014Diploma, Medical Office Specialist in Medical Law, Medical Language I & II, A&P II, Customer Service, College English, Employee Relations, Antonelli College-Hattiesburg - Hattiesburg, MSFebruary 2010 to May 2013High school diploma or GEDSkills Call Center (3 years) Customer Service (10+ years) Customer Care CSR (10+ years) Medical Coding (1 year) CPT Coding (1 year) Medical Billing (1 year) ICD-9 (2 years) Team Work (10+ years) Problem-solving (10+ years) Flexibility (10+ years) Reliability (10+ years) Medical Terminology Telemarketing Typing Windows Cold calling Retail sales Search engines Microsoft Word Dental and vision plans (2 years) Writing skills Computer skills Sales ICD-10 Insurance Verification Medical Records Communication skills Medical Office Experience Medical Receptionist Anatomy Knowledge Medical Scheduling Microsoft Office ICD coding HIPAA Microsoft Outlook Phone etiquette Office experience HCPCS Microsoft Powerpoint Outpatient Call center Medicare Medical collection Computer skills Customer service Salesforce Medical terminology Communication skills Typing Medical office experience Windows LAN Sales English ICD-10 Medical coding Inpatient Documentation review Medical records CPT coding ICD-9 Medical billing Supervising experience Microsoft Word 10 key typing Negotiation Outbound calling VPN Cold calling Customer support Research Microsoft Excel Anatomy knowledge EMR systems Accounting CRM software ICD-10 CPT coding Medical billing Customer service Computer skills Medical terminology Medical terminology Microsoft Outlook CPT coding Medical terminology Medical coding Customer service Computer skills Medical terminology Customer service Microsoft Office English ICD-10 CPT coding Medical terminology CPT coding Medical terminology Medical billing Communication skills Microsoft Office ICD-10 CPT coding Medical terminology ICD-10 CPT coding Medical terminologyCertifications and LicensesDriver's LicenseCPACertified Coding SpecialistAssessmentsCustomer service  CompletedMay 2021Identifying and resolving common customer issuesFull results: CompletedCall center customer service  ProficientMay 2021Demonstrating customer service skills in a call center setting Full results: ProficientSales skills  ProficientMay 2021Influencing and negotiating with customersFull results: ProficientCustomer focus & orientation  ProficientMay 2021Responding to customer situations with sensitivity Full results: ProficientWork style: Reliability  ProficientAugust 2021Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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