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Click here or scroll down to respond to this candidateCandidate's Name
Street Address W. FargoSkokie, IL Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLESkilled Technical Writer/Business Analyst/Project Coordinator with over 30 years of experience; working for Federal, State and County governments and numerous Fortune 500 companies with experience in various industries including Finance, Pharmaceuticals, Manufacturing, and more.Seeking a remote contract or permanent position.Professional experienceTechmahindra Johnson and Johnson Alpheretta, GAOctober 2023 CurrentProject Coordinator/Technical WriterResponsibilities included coordination of project documentation for ISRM projects at Johnson and Johnson Pharmaceuticals. Highly skilled and well organized, I worked with Business Owners, Technical Asset Owners and Project Managers on numerous projects at one time; writing, reviewing, organizing and coordinating approval of SDLC project documentation using J&J Asset Management technology.Upon successful completion of several projects, I was pleased to receive accolades from several Team members as well as Business Owners, Security Directors and Project Managers. My time with Johnson & Johnson was very educational at satisfying.Insight Global Molina Healthcare Long Beach, CAMarch 2023 October 2023Technical Writer``Responsibilities included documentation for the Molina Healthcare IT Mareketplace Product Line of Business, New Technology processes, and Onboarding Procedures, including SOPs, Presentations, Organizational charts, Product Line Flowcharts, and updates to the weekly Team Status presentation for the Maketplace Product Line Administration.Techmahindra Johnson and Johnson Alpheretta, GAJanuary 2022 January 2023Project Coordinator/Technical WriterResponsibilities included coordination of project documentation for ISRM projects at Johnson and Johnson Pharmaceuticals. Highly skilled and well organized; I worked with Business Owners and Technical Asset Owners on three to five projects at a time, writing, reviewing, organizing and coordinating SDLC project documentation using J&J Asset Management technology.In addition, I mentored several new technical writing staff members teaching them the J&J processes, coordinating with Project Staff members and contributing to documentation of in-house job aids for the training and guidance of the J&J Technical Writing staff.Judge Group Pfizer Global Wayne, PAApril 2021 December 2021Technical WriterResponsibilities included research, authoring, and editing of documentation such as Reference Architecture documents, Technology Position Papers, API User Guides, ISO documentation, Presentations, and Solution Sketches for the Digital Architecture team at Pfizer. Additionally, I created and updated all the templates that these documents were based on. This was a 100% Remote role engaging with an international team of technically skilled individuals during a most unusual and fast passed time at Pfizer. I not only had the chance to write these documents, but I was also asked to research the technology and how it could be utilized in the Pfizer environment.mLogica Santa Ana, CaliforniaJanuary 2020 February 2021Technical WriterResponsibilities include documentation of new product and/or client technology, such as database performance or SDLC documentation (i.e., Business Requirements, Functional Design, Technical Design, etc.).Lexico - Grant Thorton Chicago, IllinoisSeptember 2019 December 2019Technical WriterResponsibilities included proposal writing, design documentation, procedural manuals, and technical design illustrations using Visio, Word, and PowerPoint. This was a 100% remote position working with international analysts and developers on 24/7 availability. The assignments involved using the documentation to describe the proposed new system for prospective clients.Sterling Engineering - Flex Buffalo Grove, IllinoisJanuary 2019 August 2019Technical WriterResponsibilities included the analyzation and documentation of lab processes, medical devices, test procedures and experiment methodology. This included EPA disposal regulations, a scientific term glossary, and FDA regulated procedural manuals.Solution Partners - Pfizer Lake Forest, IllinoisJune 2017 December 2018Technical Writer/Business AnalystResponsibilities included the creation, review and editing of Business Technology documentation for the Global Serialization project. Pfizer is an FDA regulated environment and all documents were written to comply with FDA regulations. These documents included Business Requirements, Training, Technical Specifications, ISO documents, Narratives, API User Guides, and Business Presentations. In addition, I created templates for all these documents to meet the FDA regulations and Pfizers System Development Life Cycle (SDLC) requirements. I also administered the SharePoint site for organized storage of the project documentation.During this project, I was also tasked with creating Visio diagrams for the Enterprise System Architecture. This included meeting with each individual business tower and documenting the business processes connecting to the overall Solution Architecture. I also assisted in the Project Management details by tracking our resources and their workloads using the Microsoft Excel application.TekSystems - Baxalta/Shire Bannockburn, IllinoisMarch 2016 May 2017Technical Writer/Business AnalystInsight Global/AbbVie Waukegan, IllinoisOctober 2015 February 2016Technical Writer/Business AnalystResponsibilities included working with the Lead Architect to develop document design standards, terminology standardization, and development rules for an internal platform solution. In Addition, I worked with SMEs (Information Architects and Systems Analysts to gather content to support the IT requirements and design documents necessary to complete a Developers handbook, a Business handbook, and an Administrative handbook. Abbvie is an FDA regulated environment and all documents were designed according to FDA standards. These documents were produced using Microsoft Word 2010, SharePoint 2013, Microsoft Excel 2010, and Microsoft PowerPoint 2010. To support these documents, I also created templates and an extensive glossary using Excel.Harmer/Citadel Chicago, IllinoisFebruary 2014 September 2015Technical Writer/Business AnalystResponsibilities included working with Developers and Business Analysts on technical and API User Guides for client-facing financial software. In Addition, I collected input and created the Technical Communications Style Guide for the Citadel Technical communications team as well as using Microsoft Excel to create an extensive glossary of terms (both financial and technical in nature), researching the meanings and providing a reference guide for the team, which was then added to the documentation supplied to Citadel clients. This documentation was required to pass audits from the Securities and Exchange Commission as well as other financial regulatory agencies. These documents were produced using Adobe FrameMaker, RoboHelp Capture, Microsoft Excel, Visio, and the ClearCase Configuration Management tool.Ronstadt/Northern Trust Bank Chicago, IllinoisJanuary 2013 January 2014Technical Writer/Business AnalystResponsibilities included working with BPAs and SMEs in the Change Management Section of Northern Trusts Derivatives Division creating System Flows and Process Documentation mapping out NTs Onboarding processes for OTC IOO Bilateral (Chicago and London), OTC IOO CCP Onboarding (Chicago and London) and OTC Custody Bi-lateral and CCP. In Addition, I created detailed process manuals and flows documenting the Asset Management and Pricing systems as well as Validation Test Plans and Test Scripts for the LEI and Index Options projects.During my time with NT, I was loaned out to the PMO division to document and refine their SDLC Process and create API User Guides for several of the systems, which figure into the process (AIP, PRS, Beeline, and GTT). In addition, I created an Employee Onboarding Manual using myself as the example and documenting all procedures that I experienced in the process of onboarding with Northern Trust. This manual became the SOP for onboarding new employees and contractors within the Change Management Division.ESN/Veterans Administration Hines, IllinoisJanuary 2010 January 2013Technical Writer/Business AnalystDuring my time with the VA, I functioned as a Business\Data Analyst programing Microsoft Excel to compile and analyze data and produce weekly, monthly, and quarterly reports required by the Performance Work Statement (PWS) for the VA National Security Operations Center. Assembling these reports required extensiveprogramming and analytical skills using Excel. They were delivered on a weekly basis to the United States Congress and required extensive knowledge of Excel and the Remedy Ticketing System.In addition, I acted as a Technical Writer creating Standard Operating Procedures (SOPs) and User Manuals for the day-to-day operations of the Network Defense Center (NDC) Division of the VA.I was also charged with tracking the training, certification, and deliverable schedules for the members of the NSOC Team as well as setting up and maintaining the SharePoint document repository for the Network Security Team.*Additional technical writing work history dating back to 1980 available upon request.Technical SummaryAsset Management, Remedy, Joomla, TagCloud, RoboHELP, RoboHELP HTML, Microsoft Word, Adobe FrameMaker, Visio, Source Safe 5.0, PowerPoint, Excel and Paint. Additionally, MultiMate, WordPerfect, AS/400 Office, Hawkeye, Adobe Acrobat, Adobe PhotoShop, MS DOS, Adobe PageMaker, MS Mail, Netscape Navigator 3.0 Gold, Microsoft Internet Explorer, Russell Calendar Manager, Microsoft Outlook, and various other desktop publishing software, as well as Edgar, and Xedit mainframe word processing packages.EducationLoyola University Chicago, IllinoisNortheastern Illinois University Chicago, IllinoisBachelor of Arts in Communication.References:Ken Conquest IT DeliveryLincoln Financial GroupPHONE NUMBER AVAILABLEBrett Pasternak ManagerBaxalta/ShirePHONE NUMBER AVAILABLEJoe HendrixDirector Environment ArchitecturePfizer Inc.PHONE NUMBER AVAILABLEGary HsiehPfizer, Inc.PHONE NUMBER AVAILABLEDonna MagliaroTechnical Writing ManagerTechmahindraPHONE NUMBER AVAILABLETom YoungLead Security AnalystJohnson & JohnsonPHONE NUMBER AVAILABLE/pre> |
