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Title Certified Nursing Assistant
Target Location US-TN-Newport
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Newport, TN Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceCNA - Certified Nursing AssistantNewport Post-Acute and Rehabilitation Center - Newport, TN February 2024 to PresentCare for 15-18 residents per shift in skilled nursing facility. Residents ask for me instead of other CNA'S PCA/CaregiverWellington Manor Assisted Living - Newport, TNOctober 2023 to PresentCare for dementia residents as well as just a few of other assisted living residents. The home is 97% dementia residents.Collections Specialist and receptionistMaple Properties - Cleveland, TNJanuary 2023 to June 2023Worked alone on the office side of plumbing and HVAC techs as far as uniforms and any checks or cash they collected while on their jobs and also handled their payroll. Was responsible for collections for residential and commercial accounts as well as scheduling. Solutions SpecialistCricket Wireless - Saint Petersburg, FLJune 2021 to July 2022Customer service, Cash handling, Setting up new and managing existing customers accounts, troubleshooting customer phones, sales, hosted advertising events. Assistant ManagerFamily Dollar - Clearwater, FLJanuary 2019 to April 2021Assistant manager duties included customer service. Cash Handling, loss prevention, daily and weekly reports, making schedules for employees, supervising other employees and receiving shipping and freight.Travel detail RepEducational Opportunities Tours, Inc - Mulberry, FL May 2008 to April 2010Made and adjusted all travel and flight arrangements for overseas holy land tours. Made Itineraries, Customer service and support.EducationGEDEast Bay High School - FL2004 to 2004Skills Customer support Customer service Computer skills Retail sales Technical support Direct sales Cash Handling Microsoft Word Account Management Sales Management Customer Relationship Management Store Management Experience Help Desk Recruiting Assistant Manager Experience Computer literacy Microsoft Excel Typing Microsoft Outlook Communication skills Microsoft Office Organizational skills Loss Prevention Payroll (1 year) Dispatching (1 year) Dementia Care Caregiving Alzheimer's Care Skilled nursing facility (1 year)Certifications and LicensesCNACPR CertificationState Tested Nursing AssistantAssessmentsCustomer service  ProficientJanuary 2022Identifying and resolving common customer issuesFull results: ProficientCall center customer service  ProficientSeptember 2022Demonstrating customer service skills in a call center setting Full results: ProficientSupervisory skills: Motivating & assessing employees  Proficient September 2022Motivating others to achieve objectives and identifying improvements or corrective actions Full results: ProficientWork style: Reliability  ProficientSeptember 2022Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientManagement & leadership skills: Impact & influence  Proficient September 2022Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: ProficientCustomer service fit  ProficientSeptember 2022Measures the traits that are important for success for customer service roles Full results: ProficientCustomer focus & orientation  ProficientAugust 2022Responding to customer situations with sensitivity Full results: ProficientWork motivation  ProficientNovember 2022Level of motivation and discipline applied toward work Full results: ProficientSales skills  ProficientAugust 2022Influencing and negotiating with customersFull results: ProficientFront desk agent (hotel)  ProficientAugust 2022Selecting hotel rooms based on requests and identifying errors in hotel data Full results: ProficientRetail customer service  ProficientSeptember 2022Responding to customer situations in a retail setting Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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