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| | Click here or scroll down to respond to this candidateCandidate's Name
Street Address Boulder StreetCalifornia, PA Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjectiveTo obtain a position with a reputable company where I can contribute my skills and gain experience. I am seeking growth opportunities with job stability. I am a team player and a fast learner.Experience2023-Present Case ManagerLifesWork of Western PennsylvaniaWorking with families who are involved with Children, Youth & Families.Researching local resources and assisting families in need of those resources.2007-2023 Senior Customer Advocacy SpecialistMerrill Lynch/Bank of AmericaSenior level customer complaint resolving. Receiving escalated written and oralcomplaints. Researching the complaint, gaining facts, problem solving andconflict resolution. Providing written responses to customers and complianceagencies.Education2005 Bachelor of ArtsCalifornia University of Pennsylvania2001 Diploma Cosmetology TeacherPittsburgh Beauty Academy1997 Associate Funeral Service and EmbalmingPittsburgh Institute of Mortuary ScienceSkillsProblem Solving, Conflict Resolutions, Research Specialist, Customer Service,Communication, Organization |