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Title Executive Assistant Support Specialist
Target Location US-MA-Kingston
Email Available with paid plan
Phone Available with paid plan
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EMAIL AVAILABLEPHONE NUMBER AVAILABLESUMMARY: Innovative problem solver with a proven track record of identifying & executing process improvements in both start-up and established companies through strong technical, interpersonal, organizational, written and multi-tasking skills.EXPERIENCE:Combined Jewish Philanthropy 11/21-presentExecutive Support SpecialistServe as administrative contact and liaison, routed incoming communications, manage requests for SVP and 35 team members and Executive team.Manage complex calendars and provide a wide variety of tasks including supporting the daily needs of principals, responding to meeting requests, handling scheduling conflicts, and anticipating and resolving problems.Coordinate logistics for meetings, distribution of agendas, and event/facilities reservations.Calendar management, coordinate monthly team meetings and outings.Create presentations, process expense reports, invoices and arrange travel itineraries.Opus Regulatory, Inc. 02/19-10/21Operations ManagerPharmaceutical Contract management: facilitated the review and execution of MSA/SOW contracts with prospective clients, Managed Service Program (MSP) providers, internal stake holders and external legal team for 120 client projects.Relationship management for Managed Service Program (MSP) clients through: Randstad, Kelly Services, Pontoon, PRO Unlimited, and Flex Force. Attended biweekly calls to review program changes, reviewed open requisitions, and received general client updates. Related pertinent information internally to the Account Executive team for follow up.Developed Client/Consultant On-boarding protocols to ensure timely project start. Scheduled orientation with client, verified the client compliance checklist prior to first day of assignment (Confidentiality Agreements, Debarment verification, background and/or drug checks were completed), communicated first day orientation schedule to consultants, provided information on client hardware/software and arranged travel logistics for onsite orientation for approximately 80 Regulatory Affairs Consultants. Provided post orientation support to consultants: ensured accurate and timely timesheet submission, expense reporting, and IT support.Executive Assistant 06/18-01/19Provided executive assistant support to the Account Executive Team.Coordinated attendance to Regulatory Affairs Trade Shows (FDLI, DIA, RAPS): registered our company and consultants for events, coordinated travel, and provided itinerary. Collaborated with marketing department on printed materials, social media, and trade show brochures.Planned annual staff retreat: secured event venues, negotiated contract and rates, provided travel logistics, planned team building events, communicated itinerary for event and logistic information to the team.Coordinated corporate insurance annual application renewals: Professional Liability, General Liability, Workers Compensation, Automobile, and Crime; ensured insurance limits met client contract requirements. Provided annual Certificate of Insurance (COI) to each client.Managed 20 state foreign registrations including annual reports for each state.Registered company in 20 states for payroll taxes and Unemployment Insurance.Performed accounts receivable, billing, and revenue collection including invoice entry, verification, reconciliation, and processing.Investigated and resolved invoice discrepancies or vendor queries.Ensured consultant timesheets were approved and submitted in a timely fashion.Provided cross functional training to HQ staff.Seed Global Health 11/15-05/18Operations Manager/Executive AssistantManaged the calendar of activities, events, travel and speaking engagements for the Head of Development, CEO, and three Development Consultants.Provided administrative support to leadership team for Board of Director meetings, staff meetings and staff retreats.Collaborated with our communications department on printed materials, letters and grant documents focused on donor communication efforts for individuals, foundations, and corporations.Performed HR functions including on-boarding staff, development of HR policies & procedures, benefit enrollment, new hire orientation, compliance, and performance appraisals.Maintained comprehensive personnel files meeting legal requirements using BambooHR.Support key functions of the Finance Manager on an as-needed basis.The Firstgreen Foundation, Inc. 12/05-10/15Executive/Personal AssistantProvided executive assistant and personal assistant support to the President.Created presentations and reports; composed philanthropic RFP's and performed vetting.Performed monthly bank reconciliation and processed bills through QuickBooks.Email and voice mail screening, calendar management, and scheduled meetings.Handled multiple responsibilities in a professional, timely and discreet manner.Composed monthly eNewsletter with 60K subscriptions.Managed Google Ad Words account $5k monthly budget, cleaned key words.Coordinated social media (Facebook and Twitter) accounts with monthly promotions.Produced monthly social marketing report for Presidents review.Randolph Town Council 11/10-3/12 (PT)Clerk of the Town CouncilProvided administrative support to a nine member Town Council Committee.Set bimonthly agenda; attended, documented and certified bimonthly meeting minutes.Provided research assistance, processed license requests and advertised hearings.Liaised with various local government departments on behalf of Town Council.Provided tracking and follow-up for monthly action items.Accenture 03/03-01/05Business AnalystTested and documented all software updates, including help documentation for end user.Trained client on software updates. Coordinated month end reporting.Troubleshot potential issues by communicating and resolving issues.Participated 24x7 On-Call support to over 5,000 international end-users.Worked with Management teams to resolve Priority 1 Helpdesk calls.Executive Assistant 11/98-02/03Served as administrative contact and liaison, routed incoming communications, managed requests for information, and welcomed guests to IT department for 60 team members and Executive team.Managed complex calendars and provided a wide variety of tasks including supporting the daily needs of principals, responding to meeting requests, handling scheduling conflicts, and anticipating and resolving problems.Coordinated logistics for meetings, distribution of agendas, and event/facilities reservations.Calendar management, coordinated monthly team meetings and outings.Created presentations, processed time and expense reports, and arranged travel itineraries.SKILLS: Microsoft: Word, Excel, Power Point, QuickBooks, Outlook, Google Suite, Slack, Zoom, SAP, SAP Ariba, Beeline, Visio, Printshop, Adobe Acrobat Pro, BambooHR, Paylocity, Trinet, Expensify, Salesforce, Drop Box, AP/AREDUCATION:REGIS COLLEGE, Weston, MA, B.A., 1994

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