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| | Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLEStreet Address W Van Buren St. Apt 1727Avondale, AZ Street Address
SUMMARYHighly skilled customer care representative currently working at the Arizona Department of Revenue with a strong background in customer service. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Attentive to all points of view and close collaboration with clients to provide solutions based on communication and cooperation.EXPERIENCEAscension HospitalPhlebotomist May 2017- CurrentPerformed venipuncture and capillary puncture on patients of all ages, ensuring accurate and efficient collection of blood samples. Accurately documented patient information and test orders, maintaining meticulous records for proper specimen tracking. Assisted in the implementation of new phlebotomy techniques and protocols, contributing to improved efficiency and patient care. ShilohMachine Operator February 2016- May 2017Conducted regular inspections and performed routine maintenance on machines to prevent breakdowns and minimize downtime. Assisted in training new machine operators, providing guidance and support to ensure their successful integration into the team. Operated and maintained various machines and equipment, ensuring smooth production processes and meeting quality standards. Pharma MedicalPhlebotomist September 2014- February 2016Utilized excellent customer service skills to provide a comfortable and reassuring experience for patients during the blood collection process. Consistently meet or exceed productivity goals while maintaining a high level of accuracy in sample collection and documentation. Maintained a clean and organized work area, adhering to infection control protocols and ensuring the safety of patients and staff. 2EDUCATIONMedical Assistant ProgramEverest College 2014Medical Assistant ProgramState Fair Community College 2013SKILLSOral Communication SkillsConflict ResolutionService/Product KnowledgeAdaptabilityCollaborationActive-ListeningAttention to DetailTask PrioritizationMicrosoft SuitesTyping 45+ WPMData EntryDecision MakingCustomer ServiceQuality AssuranceInterpersonal SkillsLeadershipTeam-OrientedProblem SolvingHIPAA |