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Candidate Information
Title Operations Manager Office
Target Location US-NY-Manhattan
Email Available with paid plan
Phone Available with paid plan
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Curriculum VitaePage 1 / 3PERSONAL INFORMATION Vicky K. DEMIRJIANNew Jersey, USAPHONE NUMBER AVAILABLEEMAIL AVAILABLELinkedIn: Vicky DemirdjianSex: Female Date of birth: 03/02/1973 Nationality: Lebanese WORK EXPERIENCEJOB APPLIED FOR Operations Manager Office Manager Business Manager January 2017 to date Operations ManagerHarout R LLC, Jewellery Manufacturer.New Jersey, US (In-person)Manage overall operations and is responsible for effectively and successfully managing labor, productivity, quality control, and safety measuresEnsure efficient and effective operationsEnhance the operational procedure, systems, and principles in information flow and management, business processes, enhanced management reporting, and look for opportunities to expand systemsCarry out supervisory responsibilities by the company's policies and applicable laws January 2014 to October2016Senior Supply AssistantUnited Nations High Commissioner for Refugees (UNHCR) Beirut, Lebanon.Organizing, & evaluating operations & budget of the organizations supply chainCoordinating and reviewing the work of individuals engaged in supply chain-related dutiesScrutinizing purchase requests ensuring conformity and coordination with requestersDeveloping quotation requests & tenders, producing bid-tabulations from tenders & prepared purchase orders for approvalDispatching approved purchase orders as well as follow-up with the delivery of ordered commodities & servicesMaintaining vendor relationships (e.g., third-party logistics) as well as item master databasesProviding information on all procurement activitiesAssembling statistical information on supply chain-related matters for facilitating the decision-making processEnsuring adherence to the decided budget for the supply chain operations June 2009 to January2014Maintenance ManagerD.T.C Sarl, Lebanon, Home AppliancesBeirut, Lebanon.Coordinated with suppliers regarding shipment documentsFollowed up on clients payments and claimsReceived & registered maintenance calls, scheduled and coordinated maintenance requests with customers, assigned daily and weekly maintenance schedules to the techniciansHandled spare parts inventory and purchased spare parts locally and overseas based on business needsMonitoring completion of job assignments through frequent field observation and inspections to ensure compliance with standards and instructionsTrained employees on task procedures, work standards, and proper safety procedures Curriculum VitaePage 2 / 3EDUCATION AND TRAININGFebruary 1991 -February 1996B.Sc (Business Computer) from Lebanese American University (L.A.U)  Beirut, Lebanon.UNHCR training courses:o Security in the fieldo Prevention of Harassment & Sexual Harassment & Abuse of Authority at Workplace o Protection Induction Programo Procurement EthicsTrain The Trainer: Security Awareness Instructors Course-QNB (2008).Human Resources Management-QNB (2008).Team Building-QNB (2007).Trained the QNB employees on Oracle HRMS usageTrained the QNB employees on Security AwarenessPromises Promises-Starmanship (2010).The 7 Habits of Highly Effective People-Starmanship (2010). AWARDS 2005: Driving Customer Satisfaction  Microsoft (Gulf Region  Over 500 staff) LANGUAGESMay 2006 May 2009 Head of Training ServicesQatar National Bank (QNB)Doha, QatarIdentified training and development needs within an organization through job analysis, appraisal schemes, and regular consultation with business managers and human resources departmentsWorked as a team to produce programs satisfactory to all relevant parties in an organization, online managers, accountants, and senior managers at the board levelDeveloped effective induction programs for the training dataPreparation & updating of the training catalogManaged training activities conducted and organized at the Learning Resource Centre, as well as Maintained standards of the training centerMaintained and implemented policies & procedures in an accessible manner for the staff membersControlled and handled the nomination process for all courses, including local, in-house & OverseasGenerating monthly MIS, budget & budget analysis reportPlanned and organized training venue and logistics required for the training programsFunctioned as OLM Administrator for management of HRMS Learning May 2003  April 2006 Office ManagerMicrosoftDoha, QatarCoordination & liaison between Country Manager & StaffHandled executives visits to Qatar; managed of Country Managers sponsored activitiesLiaised with team, customers & partners during Country Managers absenceHandled Petty Cash for quick settlements, hotel accommodations, and flight reservationsRaised purchase orders and assisted the marketing coordinator during the eventsCompleted new hires setups, residency & work permitMaintained office image & securityMother tongue ArabicAnother language (s) UNDERSTANDING SPEAKING WRITING Listening Reading Spoken interaction Spoken production Curriculum VitaePage 3 / 3English Proficient user Proficient user Proficient user Proficient user Proficient user French Proficient user Proficient user Proficient user Proficient user Proficient user Armenian Proficient user Proficient user Proficient user Proficient user Proficient user Spanish Basic Basic Basic Basic BasicLevels: A1/A2: Basic user - B1/B2: Independent user - C1/C2 Proficient user

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