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Click here or scroll down to respond to this candidateCandidate's Name
Rockford, Illinois Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEOBJECTIVESeeking an Sr. Executive level administrative support and project coordinator assignment matching my work experiences, background and creative competencies; highly versatile and adaptable to your specific needs.PROFILE SUMMARYPossessing strong career credentials and experiences, I am well-qualified as an executive assistant and as the lead for special projects. As a builder of professional relationships, I have developed a reputation for excellence; I am now available to accept a challenging new assignment.Able to assist senior staff or department manager to organize their workload, to create or improve upon efficiencies within the department and oversee daily office database administration and customer relations operations; always with a focus on making my supervisors job easier.Based upon this experience, I have the ability to step in and meet the challenges of, and take the personal initiative in, ensuring the achievement of organizational objectives. PROFESSIONAL STRENGTHSProven Support and Services Competencies Meet Targets / Deadlines Able to Coordinate and Manage Team Effort Decision-Making Insight Advanced Problem-Solving Skills Structured and Organized Creative in Developing, Planning and Executing Projects Detail Oriented Take on Critical Activities Beyond Daily Scope Dependable Self-Starter LoyalPROFESSIONAL EXPERIENCEMercyhealth, Rockford, IL 2021 to PresentEXECUTIVE ASSISTANT Arrange all schedules, and meetings for management, and co-worker's Motivated a team of six IT support professionals to increase face time with end users, helping increase user satisfaction 25% within one year. Prepare routine and confidential correspondence, as needed Maintain calendars prepare agendas Maintain, communicate, and administer future events Simplified the user interface so customers could log into their accounts and review account information easier, resulting in a 15% increase in customer satisfaction within six months Promote and maintain a cooperative, team oriented, customer focused and professional attitude within and between departments Candidate's Name
Rockford, Illinois 61109 PHONE NUMBER AVAILABLE EMAIL AVAILABLE PROFESSIONAL EXPERIENCE Continued Candidate's Name , Page 2 Since my loss of work due to the Covid-19 crisis, I have spent a great deal of time refreshing and advancing my MS Suite skills to include, Advanced Excel and Microsoft Teams. I anticipate utilizing them in my next assignment.Honeywell, Eclipse, Inc., Rockford, IL 2019 to 2020 EXECUTIVE ASSISTANT Implemented a new SAP system bringing the organizations 6000-customer database into compliance by establishing a wide based work developmental group Performed SAP ERP purchasing / order management / billing system duties Developed relationships with established accounts while acquiring new accounts. UPS, Rockford, IL 2013 to 2019ADMINISTRATIVE ASSISTANT Loss Prevention Negotiated new terms with office equipment suppliers resulting in $10K annual savings Led cost reduction and quality improvements activities, productivity initiatives, and infrastructure, core network and security enhancements to reduce expenses by 15% annually Refined internal tracking system used by 200 employees with new features for a reduction of 20% in save and load time Managed daily activities of 7 key corporate accounts while successfully completing 9 client projects, each with a budget above $300K leading to a $600K increase in new businessKishwaukee Community College, Malta, IL 2009 to 2013 ADMINISTRATIVE ASSISTANT Information Technology Introduced Active Directory management system improving document search abilities and saving administrative staff an average of one hour per day Coordinated Travel both domestic and International Maintained calendars for the IT DepartmentADP Dealer Services, Hoffman Estates, IL 1997 to 2009 EXECUTIVE ASSISTANT Sales, Marketing, Finance Researched and led acquisition of new office management software Analyzed data from 10K active users to guide marketing and product strategies Worked with sales / marketing to improve forecast accuracy, reducing unneeded productionCandidate's Name
Rockford, Illinois 61109 PHONE NUMBER AVAILABLE EMAIL AVAILABLE AREAS of EXPERIENCE and KNOWLEDGE Candidate's Name , Page 3 Administrative Support: Possess a solid history in business / office support and the ability to perform a variety of important duties for my employer; able to accept and follow directions very wellService: Strong service skills as it relates to internal operations, management support and customers; experienced interacting with personnel / clients to ensure their needs are met Daily Operations: Coordinate / organize daily activities and processes for on-time completion of assigned projects to meet company and customer requirements Business Acumen: Adhere to and reconcile budgets against actual monthly; manage expenses to meet budget; general accounting knowledge; skilled in E-Time payroll processesConfidentiality: Maintain and enforce strict confidentiality; handle sensitive matters with discretionEvent and Project Oversight: Responsible for developing, managing and succeeding with specialized events and complex projects; coordinating all aspects from need recognition to full completionAccountability: Assign tasks with high confidence and track the achievement of team objectivesReview and Follow-Up: Continually and thoroughly follow through after the event / project/ coordinating session is completed to ensure organizational objectives are met and sustainedContinuous Improvement: Proactive and resourceful with an aptitude for analyzing and maximizing operational flow and efficiencies; able to quickly learn new systems / methods/ tasksScheduling: Extremely effective in organizing and scheduling daily / weekly / monthly calendarsCommunication: An accomplished personal communicator at all levels; able to build solid rapport along with valuable long-term professional relationships Record Keeping: Maintain various documentation and records both digital and written Proofreading: Exceptional skills in written English grammar, spelling, vocabulary, and punctuationTime Management: Exceptionally skilled in using my time wisely; very organized Office Inventory: Oversee office supplies and initiate the restocking / ordering process Sales: Knowledgeable of the sales process; a careful listener who can accurately identify the needs of clients and make valid suggestions regarding features and benefits Customer Service: Highly focused on maintaining a customer-centered culture at all levels; extremely responsive to clients needs and expectations Marketing / Advertising: Develop and write engaging advertising copy and marketing materialsMeetings: Participate / coordinate numerous meetings at all levels of the company Computers Skills: Utilize MS Suite including Advanced Excel and MS Teams, Adobe, Visio, E-Procurement; perform database administration and mail merges, create pivot tables, Google Suite, Office365, HubSpot, Trello, Libsyn, Xero, iCIMS, Kronos Candidate's Name
Rockford, Illinois 61109 815-650-7777 EMAIL AVAILABLE TRAINING and CERTIFICATIONS Candidate's Name , Page 4 Indispensable Assistant, Skill Path Seminars, Chicago, IL Crucial Conversations, Mercyhealth, Janesville, WI Certifications: Microsoft Suite 2016 Microsoft Office 2007, 2010 SharePoint Records ManagementNational Notary Association - IllinoisHave participated in continuous on-the-job training as well as numerous personal growth and learning activities, adding to my value of my employer. |
