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Candidate's Name
Street Address  South Main Street Jonesboro, INPHONE NUMBER AVAILABLEEMAIL AVAILABLESpanish medical interpreter and translation student with extensive academic background in medical terminology in Spanish and English. Extensive customer service experience of 5+ years and leadership experience. Able to build a successful team through the utilization of mutually beneficial relationships between coworkers and customers.Education:Indiana University, Kokomo, INMajor: Bachelor of Science in Spanish with a concentration in Medical Interpretation and Translation Related Coursework: Medical Terminology Spanish for Health Care Personnel Intro to Translating Span/Engl Medical Interpreting Span/Engl Health Disparities Intro A La Cultura Hispanica Span American: Cultural ContextExperience:Kohls, Marion, INSales Associate July 2021  Present Provide excellent customer service while maintaining a positive attitude Increase sales with mentioning discounts and increase credit by giving necessary information to help reveal the benefits of the Kohls Credit Card Make sure the customers throughout the store are being taking care of and answer questions if they have any Actively ensure the store is clean and organized to provide the best shopping experience Communicate with customers in Spanish that could not speak English to ensure maximum customer serviceTexas Roadhouse, Marion, INHost November 2018  September 2019 Provided customer service before and after guests eat Ensured all customers are properly greeted and sat at proper table for their accommodations Answered phone calls while putting on wait list in a timely manner while taking parties as they walk into doors Solved conflict when it arises during and answering any question a guest may have Communicated with those unable to speak English with Spanish Gas City Pool, Gas City, INLifeguard May 2018 - August 2018 and May 2019 - August 2019 Continued scanning the pool looking for signs of distress Ensured everyones safety in and around the pool at all times Provided medical care when necessary Ensured other lifeguards have the proper equipment when distressed signal is blown Awards: Summa Cum Laude Sigma Delta Pi Deans ListLanguages: English (primary) Spanish