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Click here or scroll down to respond to this candidateCandidate's Name
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Mobile: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEWORK HISTORYNYCHHC Test & Trace Corps - Contact Tracer/ Case Investigator(Optum/NYCHHC/UHG - ApexSystems Contract) 6/2020 - 4/2022 Hybrid role during the pandemic as a Contact Tracer/Case Investigator to connect with Covid-19 cases, and those exposed to the virus, to collect accurate data and offer our services Handled both outbound and inbound call queues for Covid-19 cases and contacts to monitor their symptoms, provide assistance with resources, quarantine/isolation options, food, legal assistance, housing issues, mental health and wellbeing, and overall support to the individuals and families dealing with Covid-19. Kept up to date with changing protocols, revisions and upgrades during the pandemic to always provide the highest standard of service to the community Obtained various certifications through required learning and volunteering for additional trainings Taking a pro-active attitude and initiative to learn a new system and always willing to extend myself whenever needed Participated in all skill based training and daily huddles, to provide and receive support, utilizing MS Teams. Tri County Care - Office Manager(Long Island City, NY) 8/2018 11/2019 Assisted in onboarding new employees. Setting up security clearance, creating identification badges, new employee workstations with laptops, supplies and materials needed, and Swag Bags with Company Logo Merchandise Maintained various calendars for Executive Staff as well as coordinating the Main Conference Room Events and bookings. Communicated the firms policies and procedures to new employees Decreased expenditures 15% by implementing inventory regulation and control and cost efficiency practices. Developed effective workflow improvements that made it possible to accommodate the staff and increase headquarters to double the original staff Created the structure of the Office Manager position. The methods and system became the model used for all future offices(15 in total) Responsible for training the new Office Managers to duplicate my system completely, utilizing inventory management system, supply room organization, etc. Front desk management. Meet, greet and seat clients, notify staff members of arrivals, answering phones. Keeping various calendars for Executive Staff, conference room time, event bookings, in house meetings, presentations, etc. Inventory management, equipment maintenance, ordering food and beverages for office staff and scheduled events, purchase order requests. All vendor communication i.e, exterminators, water deliveries, shredding pick ups, vending machine stocking, etc. Established a comprehensive Employee Handbook guide and manual Maintained policy and procedure records and assured that all staff was up to date on corporate compliance trainings Acted as building management liaison with the landlord Implemented the hiring of an assistant/helper for the O.M. company wide. That person would help with incoming deliveries, clean up throughout the day, and various tasks daily and weekly. Catholic Charities of Brooklyn & Queens- Resource Assistant/Office Manager(Brooklyn, NY) 12/2015 - 6/2018 Resource assistant for staff of 60+ field employees in Home & Community Based Services Submitting signed policies and procedures monthly for department Maintain an accurate and orderly record keeping system of financial and office records Prepare check requests; maintain spreadsheets of program expenses to remain within the program budget. Balancing the budget when necessary Responsible for the weekly petty cash summary; maintaining an accurate petty cash system Set up, organize, and maintain confidential files and agency documents Render prompt and careful attention to all bills received for payment which are sent to Accounting Dept via check request Set up, organize, and maintain full time staff binders keeping an accurate count of accrued sick time, personal and vacation time, and relating this to the staff. Responsible for general management of the office and its equipment. Ordering supplies, making service calls, keeping inventory Compiling data and generating all monthly, quarterly and fiscal reports for submission to corporate headquarters Provide coverage and program support when needed Page 1 of 2Connors & Sullivan, Attorneys-at-Law, PLLC.- Legal Administrative Assistant(Brooklyn, NY) 6/2010 11/2015 Generating legal documents i.e. Last Will & Testaments, Powers of Attorney, Health Care Proxies, Trusts & Deeds Acting as a witness as well as notarizing legal documents. Taking intake notes for Attorneys which consists of documenting clients family tree, asset, property, and investment information. Making sure information is correct and accurate. Assisting founding partner, Mr. Connors, at seminars. Meeting & greeting attendees, setting up the projection system for the PowerPoint slideshow. Narrating and engaging audience during PP presentation of the former guests on Mr. Connors radio show, Ask The Lawyer with Mike Connors & Connors Corner. Answering questions and scheduling appointments at the seminars. All follow up calls and scheduling, post seminar. Answering phones and scheduling appointments for all Attorneys (11) in the office. Coordinating signings, estate matters, real property, and tax matters, for five offices as well as out of office appointments Serve as 2nd Ladies Auxiliary for the Catholic War Veterans of N.Y. Post 5. Helping with events, award ceremonies, monthly meetings, etc.Qualifications:NYS General Equivalency DiplomaCPR/AED CertifiedNYS Licensed NotaryHighly Proficient in MS Office Suite (Excel, Outlook, Word, MS Teams) Salesforce software, Smartsheets, Google Docs,Webex platform, Zoom Page 2 of 2 |
