| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Street Address .949.6674 EMAIL AVAILABLE https://LINKEDIN LINK AVAILABLEEducationBachelor of Arts, Interactive Digital Studies/Digital Communications Anticipated Completion: Fall 2024, University of Northern Iowa Relevant ExperienceFreelance Bartender 10/2021-CurrentPhoenix, AZ Expertly mix and serve a variety of beverages, providing exceptional customer service. Maintain bar cleanliness, organization, and inventory levels to ensure smooth operations. Handle cash transactions, operate POS systems, and adhere to safety and compliance standards. Provide bartending services for private events, parties, and weddings, including setup and cleanup. Collaborate effectively with team members, prioritize tasks, and professionally handle customer inquiries and issues. Stay updated on industry trends and continually enhance mixology skills. Bartender/Server, Bliss Rebar 10/2021-06/2022Phoenix, AZ Delivered exceptional customer service by prioritizing guest satisfaction, addressing inquiries, and ensuring a positive overall experience. Demonstrated proficiency in upselling premium menu options, contributing to increased sales revenue, and promoting a high-quality dining experience. Managed high transaction volumes, focusing on accuracy and efficiency. Handled multiple tasks simultaneously to ensure smooth and timely service. Provided leadership in training incoming bartenders/servers, following management guidelines to cultivate a cohesive and skilled team. Fostered an environment of continuous learning and improvement. Successfully adapted to dynamic work environments, handling fast-paced situations with composure and maintaining a positive and engaging atmosphere. Effectively addressed and resolved customer concerns or issues, ensuring a swift and satisfactory resolution to maintain guest satisfaction. Server/Bartender, Sakura 02/2019-02/2020Cedar Falls, IA Assisted a diverse range of customers with menu inquiries, demonstrating excellent product knowledge and offering personalized recommendations. This approach resulted in increased customer satisfaction and higher transaction volumes. Successfully influenced customer choices through practical recommendations, contributing to enhanced menu exploration and increased transactions. Under management guidance, I provided comprehensive training to incoming servers. I played a crucial role in developing a knowledgeable and efficient staff, ensuring a consistent and high-quality service standard. Fostered a collaborative and supportive team environment, promoting open communication and cooperation among staff members. Adapted to varying customer preferences and needs, ensuring a flexible and accommodating approach to deliver exceptional service. Demonstrated practical problem-solving skills by addressing challenges in real-time, contributing to a seamless and positive dining experience for customers. Bartender, Social House 02/2016-02/2019Cedar Falls, IA Established positive connections with many customers by creating unique and memorable experiences. Cultivated lasting relationships that contributed to increased customer loyalty and overall revenue. Successfully promoted events through strategic and targeted use of social media platforms. Consistently surpassed sales goals by leveraging online platforms to drive customer engagement and attendance. I demonstrated strong communication skills with both management and staff. I addressed issues promptly and contributed to a collaborative work environment, fostering a positive and efficient team dynamic. Actively engaging customers, upselling premium options, and promoting unique offerings contributed to increased overall revenue, enhancing the establishment's profitability. Adapted to industry trends and changes, embracing innovative customer engagement and event promotion approaches to stay competitive in the dynamic hospitality landscape. Collaborated with management and staff to maintain high standards, contribute to a positive workplace culture, and ensure a seamless operation. Continued Professional ExperienceEvent Coordinator, Lenas Flowers and Gifts 02/2016-02/2019 Gilbert, AZ Proficient in liaising with various vendors, including catering, bartending, floral arrangements, rentals, DJs, and more, to guarantee seamless execution on the event day. Exceptional track record of fostering positive client relationships by meticulously fulfilling all event requirements and specifications. Demonstrates adeptness in overseeing all facets of event logistics, from setup to breakdown, and efficiently addressing any post-event requests. Skilled in financial management, adeptly navigating budgets to ensure alignment with client's financial parameters. |
