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Click here or scroll down to respond to this candidateCandidate's Name , MBA, PMCStreet Address N Whitehorn Trail, Peoria, AZHome: PHONE NUMBER AVAILABLEEMAIL AVAILABLEProfessional SummaryOver 30 yrs of experience and knowledge as a Project and Training Mgr,Instructor, LMS Administrator, Instructional developer, while working with HR and Talent Mgt. Consistently applying ADDIE Training concepts in the field to meet and exceed expectations.Work ExperienceLearning & Development Content Creator Pella El Mirage, AZ Oct 2023 Jun 2024oUpdating & Creating Content for Plant & Installation Departments with LMS & Microsoft programs.oCreating Leadership & Management Training for new Pella Management.LMS Administrator (Contract Job) Apple, Inc. REMOTE . May 2023 Aug 2023oAssist L & D with old LMS system for current training sessions until final LMS shutdown.oHelp with new programming and career development path with new LMS system.Training Manger WorkCare, Inc. REMOTE Feb 2022 - Jan 2023oUpdated, created, designed, and implemented curriculum for Department as the LMS Administrator.oAssisted HR with Interviews and QA all Interview worksheet eliminated process time by 25%.Training Role Manager (Contract Job) DeepMile Networks Luke AFB, AZ Oct 20 - Feb 22oLead, coordinated, tracked, QA, and maintained all Training coordinating for new EHR SystemoReported all Training Metrics to 56 Medical Command on Progress.Training Supervisor EPIQ Group Phoenix, AZ. Sep 2018 - Mar 2020oOrganized and updated Curriculum and training designs for New Hire classes on a weekly basis.oEstablished 4 new SOPs for the Training Department, while updating 3 for Talent Management SectionEducation Operation Mgr Sentry Data Sys REMOTE Nov 2016 - Aug 2018oFacilitated meetings with Training & QA as LMS Admin & QA Lead to maintain Training Readiness.oDeveloped and modified training to improved Up to Date data to improve productivity by 30%Developer/ Trainer Parallon Irving, TX Jul 2015 - Oct 2016o Instructed classes, build, QA and updated course content, for all Training courses.oCompleted a 2 Project Cases on new Insurances processes with training design updatesProgram Development Mgr Prospanica Irving, TX Oct 2014 - Jul 2015oDevelop the goals and strategic direction for the Training and Development Department.oManaged over eight programs for the two of NSHMBAs 3-day summit events.Training Content Mgr CGI Federal San Antonio, TX Nov 2013 - Aug 2014oAssisted HR with interviewing over 250 applicants 2 weeks prior to 1st Training class for call Center.oDevised and implemented a 3-week Training program for Call Center Agents.Non-Commission Officer USAF WorldWide Mar 1992 - Aug 2013oNon-Commission Officer in Charge of teams ranging from 5 to 100 Airmen.oAs Training Manager last 11 yrs; assigned as Instructor, Curriculum Developer, QA & LMS AdminoDedicated; reported Training Status and metrics to Squadron Commander on Quarterly basis.EducationMaster of Science in Instructional Design and Technology 2010 - 2012Walden UniversityMaster of Business Admin (M.B.A.) w (HCM) 2004 - 2007University of PhoenixBachelor of Science in Mgt./Computer Info Sys. 2000 - 2003Park UniversityAssociate of Science in Education and Training Mgt. 2003 - 2004Community College of the Air Force (CCAF)Associate of Science in Transportation Mgt. 1992 - 1994Community College of the Air Force (CCAF)CertificationUSAF Professional Manager Certification (PMC). 2012Community College of the Air Force (CCAF)The Professional Manager Certification (PMC) is a professional credential awarded by CCAF to formally recognize the individuals advanced level of education and experience in leadership and management, as well as professional accomplishments.ACC Instructor Certification. 1995Community College of the Air Force (CCAF)Program used:*JIRA * Salesforce * Confluence * LITMOS * All Microsoft Office *Camtasia *Kronos* Captivate * Snag-it * WEBEX * SKYPE * Workday * ADOBEs. *Zoom*Train the Trainer |
