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Candidate Information
Title Customer Service Relationship
Target Location US-FL-Jacksonville
Email Available with paid plan
Phone Available with paid plan
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CONTACTSaint Augustine, FL Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONALSUMMARYSeasoned professional leveragingover a decade of experience in sales,customer service, andentrepreneurship with V and ABilliards. Excelled in promotions,customer relationship management,and sales expertise, driving aconsistent 12% annual increase insales. Holds strong communicationand multitasking abilities, with a trackrecord of eectively managing anduplifting team performance.SKILLS Excellent Communication skills Promotions and marketing Strong Multitasking Customer relationship management Account management Product Demonstration Space Planning Time Management Special Order Coordination Sales expertiseANGELA HUGHESEXPERIENCEBartender, Server, Event Consultant CANOPY CLUB - Nocatee 09/2021 - 07/2023 Dependably showed up at scheduled timesGreeted patrons promptly and cordially, exhibiting excellent communication and customer service skillsUtilized problem solving skills to resolve customer complaints in a courteous mannerOperated POS system accurately for placing orders and processing payments from customers Exhibited strong salesmanship skills to upsell drinks and appetizers Inventoried supplies regularly to ensure adequate stock levels for peak hours of operationTeamed with chefs on daily specials and food pairings for drink menu items SerSafe food and SerSafe alcohol certied.Furniture Sales Owner V AND A BILLIARDS - Saint Augustine 09/2005 - 12/2015 Operated a Billiard and Home Game room furniture business Oversaw sales and installation of billiard tables, complete bar set ups, seating that usually focused on group settings, lighting, and decorSold new and reconditioned billiard tables, vintage video games, pinball games, electronic dartboards and moreMaintained a showroom that included a pro-shop lled with accessories for all types of gamingOered a service plan to replace felt, rails, re-leveling, and maintain all machine equipmentOwned and co managed a Billiard and Sports bar, 'Breakers Billiards' next door to furniture store Created ads and digital marketing for both businesses Negotiated with vendors and organized promotional events Hired and managed employees, ensuring they performed to the high standards that I maintainedCollaborated with other local businesses on ways to make potential customers aware of all that we oered Consistently met sales goals with an annual average increase of over 12% Successfully sold both businesses, and they continue to thrive today. EDUCATIONCompletion in Detailed Sales TechniquesGrant Cordone, Jeremy Miner, Steven Covey, 01/2023 H.S. Graduate, Community College in Graphic Design, Photography Bartow Senior High School, S.J.R.C.C. - FL, 01/2006

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