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Click here or scroll down to respond to this candidateCandidate's Name
Cherokee CV Stone Mountain, GA Street Address
PHONE NUMBER AVAILABLE/ EMAIL AVAILABLE
Summary
Sincere, loyal and dedicated individual with a great deal of ambition. Although I have extensive experience in the
pharmacy industry, customer service, and childcare, I am very eager to learn new skills and always up for the
challenge. I work well with others, while also working efficiently on my own. I am seeking a position where I can
develop and excel while giving my best.
Skills
- Excellent Customer Service - Well Versed in all HIPAA Regulations - Reliable Employee
- Strong Computer Skills - Excellent Presentation Skills - Accurate and Reliable
- Strong Leadership Skills - Excellent communication skills - Retail Pharmacy Procedures
- Flexibility in Scheduling
Education
Alabama Pharmacy Technician (Certified and Licensed for the state of Georgia)
Jefferson High School (High School Diploma)
Experience
Pull-A- Part Direct car Buy August 2018-Present Atlanta, GA
Customer service skills
Call flow
Vehicle assessment
Vehicle purchasing laws
Vehicle pick-up scheduling
Expectations and goals
United State Postal Service Rural Carrier/Driver April 2018 Present (Seasonal) Atlanta, GA
Sort mail for delivery, arranging it in delivery sequence
Deliver mail to residences and business establishments along specified routes by walking and/ or driving,
using a combination of satchels, carts, cars, and small mail trucks
Obtain signed receipts for registered, certified and insured mail, collect associated charges and complete
any necessary paperwork
Sign for cash on delivery and registered mail before leaving the post office
Meet schedules for the collection and return of mail
Answer customer s questions about postal services and regulations
Report any unusual circumstances concerning mail delivery, including the condition of street letter boxes
Return to the post office with mail collected from homes, businesses, and public mailboxes
Wok in a timely, efficient manner, without compromising safety
CVS Pharmacy Pharmacy Technician/Inventory Control August 2013 April 2018 Stone Mountain, GA
Responsible for auditing every prescription before it was packaged up for customer
Resolved prescription issues that required extensive contact with issuing physician
Assisted in creating customer service policies for the pharmaceutical department
Responsible for taking in new prescriptions and setting the delivery schedule for each one
Maintained medication inventory and submitting purchasing report to management each week
Worked the consultation desk and answer questions regarding medications
Trained pharmacy assistants
Walt Disney World Customer Service Representative July 2011 - June 2013 Orlando, FL
Keep a loyal customer base by offering solutions for the whole family/group
Answer a high volume of calls pertaining to special offers
Sale vacation packages including rooms, dining plans, and recreation
Keep customer vacation packages updated
Inform and educate potential customers of Disney World products via chat
Instruct customers about Disney World policies
Reviewed files, records and other documents to obtain information and respond to requests
Walmart Pharmacy Technician November 2009 July 2011 Columbus, GA
Provided friendly customer service at prescription drop-off and pick-up counters
Entered new patient profiles and prescriptions into medication input software system
Communicated directly with doctors offices via telephone, fax and email
Maintained drug inventory levels by ordering necessary medications and supplies and verifying deliveries
against purchase orders
Proficiently processed and dispensed written, oral and electronic prescriptions
Precisely processed third party prescriptions and managed adjudication review
Maintained proper pharmacy and general safety procedures and standards, including department
cleanliness
Walgreens Pharmacy Technician September 2004 July 2007 Orlando, FL
Effectively resolved insurance rejections and other billing issues
Managed drug and supply inventories
Answer in-bound calls and receptively answered customer questions and helped with prescription
directions
Assisted other pharmacy staff with drug inventory, purchasing, and receiving
Regularly stocked shelves, rotated stock and checked for expired medications
Performed technical processes required to dispense medications to patients
Cleaned equipment and work areas and sterilized glassware to maintain safe and sanitary conditions
Reconstituted oral liquids
Efficiently operated cash register and handled cash, checks, and charge transactions
Correctly completed pharmacy paperwork, including daily and weekly reports
Hand counted control medications, measured liquids and reconstituted antibiotics
Communicated regularly with physicians, nurses, insurance companies and managed care organizations
Childcare Creations Receptionist September 2002 September 2004 Orlando, FL
Organized files, developed spreadsheets, faxed reports and scanned documents
Multiple line phone recognition
Managed the receptionist area, including greeting visitors and responding to telephone and in-person
request for information
Maintained the front desk and reception area in a neat and organized fashion
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