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ALVIN WALKER JRGREENSBORO, NC Street Address   PHONE NUMBER AVAILABLE  EMAIL AVAILABLEPROFESSIONAL SUMMARYCandidate's Name  30 years of warehouse and materials experience.Proven ability to manage warehouse, inventory, shipping, and receiving operations.Hard-working and detail-oriented, with the ability to multitask effectively.Outstanding leadership, motivation, and communication skills.Skilled in safe forklift driving and warehouse operationsHandle order expediting of electronics and fragile equipment,Handle basic data entry and retrieval on computer systems.Responsible for order picking, and stocking of computer equipment at major warehouse.Proven abilities in stocking, order-picking, shipping, and receiving.Team leader with a proven ability to train, supervise, motivate, and evaluate customer service representatives.Executed daily operations of shipping and receiving of goods.Loaded materials into vehicles and installed strapping, brackets, and padding to prevent shifting or damage in transit.SKILLSProficient in WMS and warehouse operationsDetail-orientedGood team playerPC Skills in Windows environmentGood judgmentData entry skillsProblem-solving skillsEffective communication and interpersonal skillsInterpersonal skillsInventoryMicrosoft WordPC SkillsProblem-solving skillsStaff ManagementCustomer Service ExpertiseSchedulingTraining and DevelopmentTeam DevelopmentWORK HISTORYWarehouse Inventory dock Worker / Prologistix/EFW Warehouse Greensboro NC 09/2023-PresentCertified Forklift DriverData entryInventory ManagerProcessing AssistantLead specialist TrainerInventory Control Auditor/ Amazon DC Warehouse - Kernersville NC 06/2020-09/2023Learning AmbassadorAuditorForklift OperatorTrain / Teach New hires for on-boardingStower /Picker items into and from assign bin locationsResponsible for managing inventory and record keepingProblem SolverSupport Manager/Team LeadWalmart - Greensboro, NC 09/2016 - 6/2020Prepared employee schedules for maximum coverage during key hours.Tracked and documented metrics, and evaluated trends.Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.Monitored employee and customer interactions to assess quality of service.Identified and communicated customer needs to supply chain capacity and quality teams.Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.Customer ServiceAerosphere Aviation - Greensboro, NC 01/2015 - 08/2015Data entry using Microsoft Word and Quantum system.Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.Assisted customers with setting appointments, shipping, and special order requests, and arranging merchandise pick-up at other locations.Offered advice and assistance to customers, paying attention to special needs or wants.Sales Associate and WarehouseWalmart - High Point, NC 07/2013 - 12/2014Loading, unloading, and stocking inventory.Tracked stock using company inventory management software.Maintained organized, presentable merchandise to drive continuous sales.Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements, and specifications.Driver/Loader & Unloaded, Material Handler, Inventory SpecialistKelly Temp Services - High Point, North Carolina 02/2006 - 01/2011Informed purchasing team of missing or damaged items immediately when unloading and receiving.Transported inventory items to appropriate locations.Read production orders, work orders, shipping orders, and requisitions to determine items to be moved, gathered, or distributed.Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.Completed scheduled inventory counts and supply audits to track shrinkage and inform purchasing decisions.Verified contents of inventory loads against shipping papers.Loaded and secured items in trucks to avoid damage to parcels during delivery.EDUCATIONPsychologyArgosy University - Pittsburgh, PAPsychologyGrand Canyon University - Phoenix, AZHigh School DiplomaLove Home School Program 06/2002