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Title User Experience Salesforce Consultant
Target Location US-VA-Gainesville
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EMAIL AVAILABLE PHONE NUMBER AVAILABLE LINKEDIN LINK AVAILABLEPROFESSIONAL SUMMARY:Certified Salesforce Consultant and Developer with four years of hands-on expertise in Salesforce/Force.com implementation, focusing on Lightning UI migration and customization. Skilled in SDLC and Agile approaches, proficient in gathering requirements, analysing, designing, developing, and testing solutions.Led multiple successful migrations from Classic to Lightning UI, ensuring a smooth transition and improved user experience.Developed Lightning Components, Platform Events, Apex classes, Controller classes, Apex Triggers, and Visualforce Pages to customize applications according to specific functional needs.Proficient in Deployment Tools like Force.com IDE, Change Sets, and ANT-based Migration Tools, effectively managing Salesforce Sandbox environments.Implemented advanced Salesforce functionalities such as Web to Leads, Email to Case, Web to Case, Assignment Rules, and AppExchange integrations.Deep understanding of Sales, Marketing, Service, and Support Automation, utilizing Salesforce capabilities to streamline business processes effectively.Experienced with Vlocity and Omni Studio, actively implementing solutions on these platforms.Extensive experience in integrating Salesforce with legacy systems using REST, Bulk, and SOAP APIs, alongside third-party tools like Cast Iron and Informatica-on-Demand.Skilled in configuring various advanced fields like Picklists, Custom Formula Fields, Many-to-Many Relationships, Lookups, Master-Details, Field Dependencies, Validation Rules, Workflows, and Approval Processes.Demonstrated strong proficiency in SOQL, SOSL, Custom Settings, Schedule Apex, and Batch Apex for efficient data querying and processing.Possesses exceptional work ethics, self-motivation, quick learning abilities, and a strong team orientation.Consistently delivers value-added services to clients through thoughtful experiences and excellent communication skills.TECHNICAL SKILLS:Salesforce: Salesforce CRM Lightning Application Lightning WebComponents [LWC] Apex CustomControllers Apex Classes Apex Triggers VisualforcePages/Components Apex Web Services SOQL SOSL Workflow andApprovals Reports andDashboardSalesforce Tools: Copado Force.com Explorer Change Sets Vlocity Apex B2B Force.com ImportWizard Force Vlocity Force.com ExcelConnector Force.com Platform(Sandbox andProduction)Integrating Tools: Apex Data Loader  Import Wizard  Data Export  Mass Delete Languages: Apex Java JavaScript C C++ PHP SQL SOQL SOSJ2EE Technologies: JAVA 1.X Servlets JSP JSTL JDBC Spring5.0 EJB Web Services Log4j  Slf4jWeb Technologies: HTML XML CSS JavaScript JSP WSDL SOAP API REST APIDatabases: SQL Server  MySQL  DB2WORK EXPERIENCE:Vrunda Technologies LLC  Falls Church, VA Mar 2023  Present Salesforce DeveloperUtilized Lightning Web Components (LWC), Apex classes, controllers, and triggers to fulfill business requirements effectively.Engaged with stakeholders to grasp business needs and synchronize solutions with the technology roadmap.Developed and implemented Custom tabs, validation rules, Approval Processes, and Auto-Response Rules for automating processes.Crafted user-friendly interfaces utilizing CSS, HTML tags, and Visualforce components, integrating JavaScript for front-end validation.Deployed Marketing Cloud solutions to automate and assess demand generation campaigns, thereby enhancing lead quality.Conducted regular administrative tasks such as user account maintenance and the creation of reports/dashboards.Implemented Workflow rules and Email updates to streamline business processes, ultimately boosting operational efficiency.Authored Apex Test Classes to guarantee comprehensive unit test coverage and uphold code quality standards.Collaborated closely with cross-functional teams to prototype solutions and ensure alignment with business objectives.Managed sprint deliverables, including user acceptance testing and deployment, to ensure punctual project completion.Leveraged Salesforce sandbox for thorough testing pre-deployment, minimizing potential production issues. Environment: Salesforce.com, Apex Classes, Controllers, Triggers, Visual force, Force.com, LWC, Dashboards, Sales Cloud, Service Cloud, Data Migration, Informatica, SOQL, SOSL, Workflow & Approvals, Data Loader, Java Maven, LWC components, Custom Reports, Oracle, Windows. Ram Technologies Inc.  Orange, CA Jan 2022  Feb 2023 Salesforce Developer/AdminEvaluated business requirements and provided effective solutions to meet stakeholder needs, ensuring alignment with organizational goals.Collaborated with internal teams to build solutions in Salesforce Einstein and Salesforce Reporting, improving data analysis capabilities.Implemented third-party integrations such as DocuSign, Rollup Helper, and Jitterbit, enhancing system capabilities.Configured profiles, roles, and permission sets to manage security settings, safeguarding sensitive data.Developed custom objects, tabs, and validation rules to enhance Salesforce functionality, improving data accuracy.Automated contract creation from Salesforce quotes through CLM, streamlining the sales process.Installed and configured Marketo AppExchange app for demand generation campaigns, increasing lead generation efficiency.Conducted test cases and reviewed test documents to ensure comprehensive quality assurance, minimizing system errors.Ran automated compliance testing and communicated results to stakeholders, ensuring regulatory compliance.Ensured timely completion of Closing Disclosure (CD) for loan document signing, facilitating smooth transactions. Environment: Force.com, Apex, Data Loader, Import Wizard, Marketing cloud, Visual Studio, Triggers, Custom objects, Layout, SOQL (Salesforce Object Query Language). Agilon Health  Santa Clara, CA Jan 2020  Dec 2021 Salesforce DeveloperLed data migration efforts from legacy systems to Salesforce, ensuring smooth transition and data integrity.Gathered business requirements and designed solutions to enhance Sales processes, improving sales team productivity.Managed case escalation and routing components to optimize case management processes, improving customer service efficiency.Continuously built knowledge base by creating categories for knowledge articles, facilitating information access for end-users.Customized Salesforce applications to match functional needs and user profiles, enhancing user experience.Analyzed and identified gaps in functional/business requirements, effectively communicating with stakeholders to ensure clarity.Provided first-level support to end-users, including issue logging and resolution, maintaining system uptime.Configured and enhanced live agent functionality for improved customer support, increasing customer satisfaction.Set up integrations with tools like HubSpot to ensure seamless data flow, improving data accuracy and consistency.Implemented field-level security and audit trail setup to protect sensitive data, ensuring compliance with regulations.Environment: Saleforce.com platform, Visual force, Apex Language, Triggers, Agile, SOQL, Service cloud, Change Set, Standard and custom controllers, Data Loader, Force.com, Visual Studio Plug-in, Workflow-Approval, Custom objects, Custom tabs, Email service, Html, Web-service (REST and SOAP). EDUCATIONMaster of Science, Computer Science - St. Mary's university, San AntonioBachelor of Engineering, Electronics and Communication - Gujarat Technological University Certification: Salesforce Platform Developer I

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