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Title Customer Service Call Center
Target Location US-KY-Louisville
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
DeterminedLouisville, KY Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceEHR TECHNICIAN /Release of InformationNorton's Hospital - Louisville, KYMay 2022 to February 2024I worked third shift as an operator at Nortons hospital operating for all 7 locations in Louisville where we stationed downtown. I also operate doing switchboard and codes in the hospitals as well. Transferring calls and sending out pages for nurses, doctors and surgeons were one of the main things that was done on the job. More of a call center setting.Mailroom AssistantFamily health center-Portland - Louisville, KYAugust 2021 to May 2022Retrieves discharged medical records/reports/etc. departments throughout the hospital. Adheres to safety practices and meets requirements of National Patient Safety Goals. Applies the principles and values of customer service and continuous quality improvement while performing day to day activities of the position.. Processes facility specific HIM mail as applicable. Maintains and protects confidentiality regarding all aspects of patient care, personnel issues. Adheres to Confidentiality Policy.Customer ServiceUPS Store - Louisville, KYNovember 2018 to April 2022My current role at the UPS Store is and associate and Notary Public. Greeting customs is among the first things I do before performing my service. I provide printing, faxing, notary, shipping, shredding, mailing, services.Customer Service/Food ServicePapa John's - Louisville, KYJuly 2017 to October 2018I had two roles at Papa Johns. My main role was a team worker, where I was upfront greeting customers and as the cashier. My second role was preparing and food and packing it. Customer ServiceSpeedway LLC - Louisville, KYJanuary 2015 to June 2017My role at Speedway was a cashier front counter service. Such as money management, cashier, lottery. EducationHigh school in GedLouisville, KY - Louisville, KYAugust 2010 to March 2013Skills Team Member Customer Service Customer Support Retail sales Computer skills Microsoft Office Accounting Data entry Sales Administrative Experience Organizational Skills Microsoft Word Leadership Research Typing Cashiering Front Desk Microsoft Excel Microsoft Powerpoint Accounts Payable Office Management Microsoft Outlook Customer service (6 years) Clerical experience Windows Communication skills Computer literacy Health information management Documentation review Medical Records Epic Communication skills Phone etiquette Outbound calling Office experience Office management Data entry Organizational skills Microsoft Office Microsoft Excel Typing Clerical experience Epic Medical terminology Kitchen experience Analysis skillsCertifications and LicensesCertified Notary PublicFebruary 2021 to 2024

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