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Candidate's Name
Tampa, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceCustomer Service Representative HealthcareMaximus-Medicare-Marketplace Healthcare - Tampa, FL September 2021 to April 2024Assist Consumers and beneficiaries.With filling out online applications and submittingly electronically to the plan provider for processing. Complete call logs. Refer calls as required to CSR Leads.Maintain up-to-date knowledge of the regulations and policies, report problems via the online system utilized. Standard technology such as telephone,email,and web browser,while useing scripting. Production AssociateCardinal Healthcare Solutions - Tampa, FLJanuary 2020 to August 2021Inventory Packaging InspectionsDees AttendantHillsborough County Public Schools - Tampa, FLFebruary 2016 to May 2021Working with exceptional students with emotional behavior disorders,intellectual disabilities,problems with communication and or physical disabilitiesCustomer Service Representative/Call CenterAccess2care - Tampa, FLNovember 2014 to January 2016Taking incomeing calls from outside sources of non medical transportat.Provide Nemt and manage transportation services to Medicaid and Medicare members through the government and Managed Care organizations.clerk1city of the tampa - Tampa, FLNovember 1999 to October 2014responsible for performing tasks of routine difficulty in receiving and recording payments and disbursing appropriate change.Ensuring that amounts of payments received and cash disbursed are correct. Mathematical calculations were required for payments due. Exercising initiative and independent judgment as well as tact and courtesy. Received training in the operation of on-line,computerize various codes to apply payments received to appropriate department and consumer accounts through direct data entry on cash register. Meets the public;answers the telephone;provides non-technical information and explains established,well-defined rules, policies and procedures.Operates a typewriter or computer to correspondence or maintain records.Operates radio or digital paging system as required. Customer ServiceFingerhut - Tampa, FLAugust 1996 to December 1998 answering phone, taking incoming calls placing order,making sells reviewing accounts Customer ServiceA D T - Tampa, FLFebruary 1997 to October 1997taking incoming calls placing ordersEducationG E DSkills Customer Service Call Center Medical records Medical terminology Health information management Time management Typing Filing