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| | Click here or scroll down to respond to this candidateCandidate's Name
Patient/Customer service representative/Certified Medical AssistantStreet Address C: PHONE NUMBER AVAILABLE EMAIL AVAILABLEEMAIL AVAILABLESummaryResponsive Customer Service Representative /Certified Medical Assistant who thrives in delivering compassionate efficient care in a fast paced environment. Outstanding ability to connect with customers/ patients, work collaboratively with customer care team at all levels and stay abreast of current standards and best practices. Experienced with several EMR systems and high volume of incoming calls,Excellent written and verbal communication skills.Work ExperienceRemote patient monitoringInsight GlobalOrlando fl. 12 /2023-6/2024Remote Patient monitoring multiplespecialties.Collection of patient data.Monitor patient medical devices remotely to ensure that the patient receives continuous care.Insurance verificationPain ManagementSimedhealthOcala Fl. 8/2023-12/2024Medical office Administrative assistantData entryMedical scribeRemote patient monitoringBilling /codingVerification of insuranceAuthorizationsPulmonary and AllergyAtlantic Health Medical GroupSummit Nj. 5/2021-8/4/2023Patient service RepresentativeDemographicsMedication management /refillPre AuthorizationsMedical abstractMychart setupPulmonary function AssessmentRutgers Cancer Institute of New Jersey at University HospitalNewark NJ. 12/20 - 9/2021Patient Service RepresentativeSchedule AppointmentsTriage PatientsPatient educationCollect paymentVerification of insuranceChildren specialized HospitalClifton,NJ 06/2019-02/2020Medical StaffingPatient service representativeSchedule AppointmentsDrug/ Alcohol testingADHD follow upDevelopmental / BehavioralNeurology / PhysiatryEvaluation ReportsAutism EvaluationSaint Barnabas Medical Center Livingston, NJ 12/2018-5/2019Winston staffingPatient Service RepresentativeSchedule appointments for Kidney Transplant and General surgeryManage both clinical and administrative dutiesInsurance verification with referralsNewark Community Health Center East Orange, NJ 03/2017- 06/2018Patient Service RepresentativeSchedule appointments and communicate with patients via phone and written correspondence.Manage both clinical and administrative duties in a medical office settingDocument patient vital signsMaintain a clean and organized work area with adequate supplies and reagentsWindsor Garden Care Center East Orange, NJ. 09/2016- 03/2017Admission ClerkSchedule inpatient and outpatient proceduresRequest patient medical information from hospitals and other medical facilitiesPrepare and update medical recordsCommunicate with patient family and medical providerLogisticare Edison, NJ 10/2015-08/2016Medical Billing ClerkHandel all calls for NJ Medicaid Transportation services.Reviewed medical remeburstment for clients receiving, Chemo, Radiation, wound care, Dialysis and medical equipment.Approved or Denied transportation based on the company polices and the state of NJ Medicaid guide lines.Trained all newly hired for NJ HIPPA LawEducated new trainees on the tasks and functions as a customer service representativeEducationNational Career Institute East Orange, NJ CMA 5/14 2/15Dorson Training Institute - East Orange, NJ CMAA 05/2007CERTIFICATIONSCertified Medical office Administrative assistantCertified Medical AssistantBLS certificationReferences: Furnished Upon Request |