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Click here or scroll down to respond to this candidateCandidate's Name
Miami, FL Street Address EMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperienceIT Support Representative Compucot Inc - Miami, FL Nov 2022 to PresentProvide level 1 & II technical support via phone and email to clients.Performs hardware/software upgrades to existing computer hardware and software.Investigates user problems, identify source, and determine resolution.Performs basic troubleshooting of systems and applications to identify and correct malfunctions and other operational difficulties.04/2022 10/2023 Sports GrillSouth Miami, FL Restaurant ManagerAnnual Sales Volume: $3.64 MillionApprove schedules to Budgets, hire, train, and develop 70-100 hourly employeesReduced food cost below Brand budget of 32%, running between 31.5% and 32% - proper recipe adherence, established proper ordering par levels to help reduce product on handRestaurant Fixer recruited by Franchise leadership to help 2 outlier management teams to improve both food cost and labor cost numbers creation of action plans, proper follow upCoached and developed 2 internal employees into shift management positions with the Franchise proper mentoring and training on schedule writing, ordering protocols(Reason for Looking: Short Managers, quality of life been working 75-hour weeks for over a month)Operations ManagerYumbrella Collective Eatery - South Miami, FL May 2021 to March 2022In charge of implementing training program for 3 units. Responsible for hiring/firing new management for 3 units. Monitoring P&L and cost of labor for 3 units.Projected Sales for BOH and FOH for 3 units. In charge of working with all vendors.Payroll.Setting Budgets for Kitchen Managers based on projected Sales numbers and previous years.General ManagerYumbrella Collective Eatery - South Miami, FL May 2020 to March 2021Opened bar Yumbrella restaurant in South Miami Location.In charge of implementing the new food and new drink menus. In charge of implementing training program.Responsible for hiring new management. Monitoring P&L and cost of labor.Projected Sales for BOH and FOH.Restaurant/Bar Manager Sunset Tavern - Miami, FL November 2006 to November 2019*Set up restaurant and bar to ensure it is ready to open at the appropriate time.* Worked varied shift schedule including lunch and dinner shifts, opening and closing restaurant several times a week.* Ensure restaurant food quality and consistency by ensuring the food received meets companystandards.* Assign daily side work and stations to servers and bartenders based on projected business volume.* Serve fo od and beverages to guest, ensuring a positive guest experience.*Prepare and serve cocktails, beer and wine for guests when necessary.* Train andEvaluate new hires.* Consistently exceeded sales goals by providing superior customer service and food quality.* Addressed complaints and resolved problems with both staff and customers. Assisted with inventories, ordering, staff training, end of day reports, cash handling and menu development.EducationA.A.Miami Dade College - Miami, FL May 1992 to May 1993Florida International University Miami, FlJune 2023-CurrentMedical Terminology (Completed August 2023)Medical Billing and CodingThe AcademyCompTIA A+, Network + Essentials, Security+ CCNAOctober 2023 November 2023SkillsCash HandlingCashierInventoryMS Office POSTime ManagementHIPAACustomer serviceCertifications and LicensesCompTIA A+CompTIA Network + |
