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Click here or scroll down to respond to this candidateCandidate's Name
Brewton, AL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEMy current goal is to find a position in which I can use all of my knowledge and skills to help produce a superior facility and grow with the company. I thrive in a fast-paced, goal-orientated work environment and work great with a team. I strive to ensure all policies and procedures are met/followed in every position. I am an all-around people person. I love helping, whether it be customers, coworkers, or a friend. I'm always willing to lend a helping hand. Willing to relocate to: Escambia County, ALAuthorized to work in the US for any employerWork ExperienceInside Sales AssociateSwift Supply - Brewton, ALNovember 2023 to Present Assist all customers with quotes for projects/home improvements set transfers between stores and our central store schedule deliveries for contractors/customers as well as insure those deliveries were correct before delivery Able to open or close store for business (open cash till, work computer system properly, etc.) stock merchandise light cleaning answering telephone to assist customers with orders or issues that they may have, and to be knowledgeable of stock to answer correctly for the customer mix paint make keys order merchandiseLead Sales Associate/Key HolderDollar General - Jay, FLAugust 2023 to October 2023 Checking in product when they were delivered Stock merchandise Took care of all returns on my shift as well as any issues with customers Assisted with checking out customersCashier/Customer ServiceDiamond Gasoline - Brewton, ALFebruary 2023 to April 2023 Greet customers Money management Assist customers with the purchase of goods and fuel Stock merchandise Empty trash..etcCustomer Service RepresentativeLove's Travel Stops & Country Stores - Evergreen, AL December 2022 to January 2023 Assisted customers with a warm and professional attitude Interacted with customers through live chat Assisted customers with questions Processed customer transactions Kept records of customer complaints Handled emails, inbound calls, and outbound calls Customer Service RepresentativeCircle K - Brewton, ALMay 2022 to November 2022 Assisted customers in person Inventoried stock Operated the cash drawer Confirmed payments, refunds, etc. Resolved payment and order disputes Provided excellent technical supportHelp Desk AnalystLingo - Atmore, ALApril 2022 to May 2022 Troubleshoot IWM issues Bill pay Disconnect Services Rendered Transfer calls Input data in clients account Assist client needs with servicesCashierCitgo - Brewton, ALAugust 2021 to January 2022 Stocked merchandise Welcomed customers Assisted with customer inquiries Helped customers find what they are looking for Handled customer complaints and concerns Handled returns and exchanges Handled cash and credit transactionsStaff SupervisorHelp at Home - Evergreen, ALMay 2021 to August 2021 Ensure all clients and employees are staffed appropriately. As well as set up admissions for the nurse and employees. Hire and manage employees including terminations. Human Resources Work closely with case managers to ensure all clients' needs are met. Knowledgeable in Outlook and ExcelFood Service SupervisorCentury Correctional Institution - Century, FLMay 2020 to August 2020I observe all inmates in food preparation as well as serving the inmates. Branch ManagerOxford HealthCare - Evergreen, ALMay 2018 to February 2020Oversee all office operations Attend provider meetings for the agency Work with case management on complaints or issues with clients Oversee all Medicaid audits for this officeDirect Care Staff SupervisorOxford HealthCare - Evergreen, ALMay 2016 to May 2018Ensure all clients and employees are staffed appropriately. As well as set up admissions for the nurse and employees. Hire and manage employees including terminations. Human Resources Work closely with case managers to ensure all clients' needs are met. Knowledgeable in Outlook and ExcelPayroll/Billing SupervisorOxford HealthCare - Evergreen, ALMay 2014 to May 2016Ensure all field staff was paid correctly and on time. Ensure the billing for clients was billed correctly, as well as correct any errors. Report missed visits in a timely manner to case management Assist with training field staff on how to properly fill out the paperwork correctly and reporting missed time/visitsAdministrative Assistant/ReceptionistOxford HealthCare - Evergreen, ALMay 2013 to May 2014 Arranged meetings for the office with field staff. Carried out receptionist duties such as answering phones and directing calls, to clients and visitors Completed clerical tasks including filing, faxing, scheduling, and placing orders Ordered office supplies Kept track of all incoming and outgoing mail Disseminated inquiries to appropriate departments Assisted with data entry Processed invoicesAssistant ManagerDollar General - Evergreen, ALJanuary 2013 to May 2013 Responsible for making the schedule for all employees Checking in products when they were delivered Stock merchandise Took care of all returns on my shift as well as any issues with customers CashierGitty Up n Go - Andalusia, ALMarch 2011 to January 2013Cashier/Cook Open/close store Ensure all items were stocked for my shift Keep the store clean at all times Maintenance gas levels and report to the manager on shift Cook breakfast/lunchAssistant ManagerDollar General - Castleberry, ALNovember 2009 to March 2011Responsible for making the schedule for all employeesChecking in product when they were deliveredStock merchandiseTook care of all returns on my shift as well as any issues with customers EducationHigh School DiplomaT R Miller High School2006Skills retail sales (10+ years) Word (7 years) training (10+ years) Food Service (4 years) Food Preparation (4 years) Medical Office Experience (7 years) Case Management (7 years) Assistant Manager Experience (3 years) Medical Records (7 years) Office Management (2 years) Medical Billing (7 years) Medical Terminology Microsoft Excel Microsoft Word Customer service ICD-10 Management Supervising Experience Insurance Verification Data Entry (7 years) Sales Computer skills Typing Microsoft Office Help Desk Technical Support Customer service Computer skills Communication skills Human resources Supervising experience Office management Help desk Desktop support Inside sales Technical support Continuous improvement Cash register SalesCertifications and LicensesDriver's LicenseApril 2023 to April 2027AssessmentsRetail customer service ProficientMarch 2022Responding to customer situations in a retail setting Full results: ProficientProtecting patient privacy ProficientMay 2023Understanding privacy rules and regulations associated with patient records Full results: ProficientAttention to detail ProficientMay 2024Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientCall center customer service ProficientOctober 2022Demonstrating customer service skills in a call center setting Full results: ProficientManagement & leadership skills: Impact & influence Proficient May 2022Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: ProficientBusiness math ProficientMay 2024Using basic math to solve problems in a business context Full results: ProficientMedical receptionist skills ProficientJuly 2023Managing physician schedules and maintaining accurate patient records Full results: ProficientCustomer service ProficientFebruary 2022Identifying and resolving common customer issuesFull results: ProficientSales skills ProficientMarch 2022Influencing and negotiating with customersFull results: ProficientBasic computer skills ProficientJanuary 2023Performing basic computer operations and troubleshooting common problems Full results: ProficientCustomer focus & orientation ProficientFebruary 2022Responding to customer situations with sensitivity Full results: ProficientAdministrative assistant/receptionist Proficient April 2022Using basic scheduling and organizational skills in an office setting Full results: ProficientWork style: Reliability ProficientMay 2022Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientCleaner fit ProficientApril 2023Measures the traits that are important for successful cleaners Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
