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Click here or scroll down to respond to this candidateCandidate's Name
ManagementEnterprise, ALEMAIL AVAILABLEPHONE NUMBER AVAILABLEHard-working professional with 25+ years of experience and proven knowledge of operations management, productivity and performance management, and training and development. Aiming to leverage my skills to successfully fill the role at your company. Authorized to work in the US for any employerWork ExperienceMaster MerchandiserDriveline Retail Merchandising - Enterprise, ALJune 2022 to July 2023 Conduct monthly inventory to create product orders, determine the best of the sellers to place in front windows and identify missing items Assisted customers with locating and ordering merchandise not on the floor, whether from other locations or company website Perform weekly inventory and place orders, taking note of the best sellers and unpopular items Train Sales Associates on restocking and creating displays Assistant Manager of OperationsDollar Tree - Enterprise, ALDecember 2021 to April 2022 Highlighted sale items and promotions with proper signage and displays. Promoted and adhered to loss prevention practices and policies to minimize shrink. Participated in floor sets and plan-o-grams to drive on-time execution within allowable hours. Maintained neat, clean, and organized store environment. Created consistent work schedules.Lead CashierApplegreen, Inc. - Graceville, FLJanuary 2021 to April 2021 Processed cash, check and credit cards for customer purchases. Counted cash drawers at beginning of shifts to verify correct amounts. Computed and recorded totals of transactions. Supervised others and provided on-the-job training. Responded quickly to meet customer needs and resolve problems. Participated in ongoing training to enhance own job skills and knowledge. Assisted with new hire orientation and employee training. Processed merchandise returns and exchanges.Production Line LeaderTyson Foods Incorporated - Waldron, ARMay 2019 to June 2020 Coached and motivated team members by providing appropriate training and growth opportunities. Assisted human resources with staffing requirements, maximizing productivity. Enforced safety regulations to promote an accident-free workplace. Maintained production records, coordinating receipt and delivery of goods and materials. Set and monitored product standards, examining samples of raw products and directing testing during processing, to ensure finished products were of prescribed quality. Prepared and maintained production reports and personnel records. Prepared reports on operations and system productivity and efficiency. Trained new employees regarding machinery operation and safety guidelines. Calibrated machines and assembly equipment to optimize productivity and prevent malfunctions. Office ManagerLurleen B. Wallace Community Collegea - Andalusia, AL August 1997 to November 20071. Maintain office supply inventory2. Maintain office budget3. Implementing and maintaining office policies4. Oversee office operations5. Organizing meetings. scheduling the LBWCC Ensemble Performances 6. Develop and update office procedures7. Schedule appointment and meetingsPatient Service RepresentativeFlowers Hospital Doctor's Center - Dothan, ALJanuary 1999 to November 20011. Collect patient details2. Preparing admission and discharge documentation 3. Explaining policies and procedures4. Handling patient queries, concern, and complaints Front Desk ManagerDays Inn - Andalusia, ALJanuary 1996 to August 19981. Customer service2. Ensure timely and accurate customer service3. Answer questions and address complaints4. Schedules the front desk staff5. Greet and welcome guests6. Prepares front desk payroll information7. Supervising staff8. Managing the departmental budget9. Schedule shifts10. Monitor front desk security and safetyStore ManagerCannon Oil - Andalusia, ALJanuary 1990 to August 19961. Hiring and training employees2. Managing employee schedules3. Maintaining contact with suppliers4. Implementing purchasing plans5. Motivating the sales team6. Ensuring customer satisfactionEducationAssociate in Arts (AA) in Computer ScienceLurleen B. Wallace Community College - Andalusia, AL August 1998 to May 2002Skills Planograms Time management Customer service Organizational management Microsoft Office Multitasking Leadership Critical thinking and problem-solving Communication skills Operations Management Retail sales Employee Orientation Management Merchandising Conflict management Technical Support Troubleshooting Computer skills Loss Prevention Retail management Store Management Experience Quality Assurance Performance Management Recruiting Computer Science Human Resources Interviewing CRM software Fraud prevention and detection Operations management Planograms Leadership Customer service Conflict management Data management Customer relationship management Cash handling Quality assurance Upselling Account management Merchandising Sales Employment & labor law Retail sales Accounts receivable Bookkeeping Cash register iOS Technical support Project management Front desk Project scheduling Marketing Schematics Tax experience Workday Inside sales Supervising experience Analysis skills Clerical experience Windows Google Suite Human resources ADP ManagementAwardsDean's ListMay 2002AssessmentsCustomer service ProficientMay 2021Identifying and resolving common customer issuesFull results: ProficientSupervisory skills: Motivating & assessing employees Proficient November 2021Motivating others to achieve objectives and identifying improvements or corrective actions Full results: ProficientAdministrative assistant/receptionist Proficient September 2023Using basic scheduling and organizational skills in an office setting Full results: ProficientCustomer focus & orientation ProficientSeptember 2023Responding to customer situations with sensitivity Full results: ProficientSales skills ProficientOctober 2021Influencing and negotiating with customersFull results: ProficientCustomer service fit ProficientSeptember 2023Measures the traits that are important for success for customer service roles Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.GroupsLBWCC Vice-president Student GovernmentAugust 1998 to May 2002LBWCC AmbassadorAugust 1998 to May 2002 |
