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Title Customer Service Team Leader
Target Location US-NY-Newburgh
Email Available with paid plan
Phone Available with paid plan
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Brooklyn, NY Street Address
PHONE NUMBER AVAILABLE / EMAIL AVAILABLEExcellent communication and interpersonal skills / Outstanding conflict resolution skills / Ability to perform individually / Highly effective team leader / Experienced team building capabilities/Passionate coach and trainer / Superior quality customer service / In-depth knowledge of the food industry / Influential and determined to provide a focused and energetic work environment PROFESSIONAL EXPERIENCEISS/Guckenheimer at Spotify & Pinterest, NYCafe/ Kitchen Manager, 04/2018 - Current Managed kitchen expenses: food and labor costs, while eliminating waste Able to lead a team with highly effective communication and interpersonal skills Coach, train and supervise Micro Kitchen Attendants Complete timely, organized ordering, receiving and inventory control Ensure preparation of food is aligned to company recipe and standards Anticipate and support the needs of a team and customers by providing high quality, cost effective food service Participate and assist in employee training and development programs Coordinate the execution of catering servicesBanana Republic/Gap Cafe, NYCafe Manager, 06/2013 - 02/2018 Successfully operated within a given budget Maintained cafe organization and aesthetics while effectively merchandising Coordinated ordering, receiving and maintenance of low inventory Responded positively to verbal customer feedback and provided excellent customer resolution Displayed strong organizational and multitasking skills Trained and developed cashiers on proper cash handling procedures Coordinated and assisted in the catering department and on-site events Hill Country BBQ, N.YSous Chef, 07/2011 - 05/2013 Controlled inventory and ordered all food items Trained and provided improvement plans for staff, as needed Ensured staff followed DOH guidelines and recipes according to company standards Ensured all kitchen staff followed safety procedures Trained all kitchen staff on the proper handling of kitchen equipment Exercised excellent judgment while displaying quality leadership abilities Maintained clean and safe work environment Prepared and submitted daily expense and production reports Education, Licenses, and Certifications available upon request

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