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Click here or scroll down to respond to this candidateCandidate's Name
Stedman, NC Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWilling to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceOrder ControlRooms To Go - Dunn, NCApril 2023 to PresentPrinting truck driver log manifest, customer service, editing current sales orders, Medical BillerCape Fear Valley Health System - Fayetteville, NCOctober 2022 to March 2023Billed Medicare and managed Medicare plans for Harnett Heath systems. Worked in epic to review and complete at least 300 accounts per week by correcting any billing errors or writing off any amounts necessaryIntake SpecialistFamily Medical Supply - Fayetteville, NCOctober 2021 to October 2022Taking orders from epic and conduit and making sure they get to the patient in a timely manner. Keying medical equipment orders. Going through patients insurance to make sure there diagnosis qualifies for the equipmentTraining Specialist/Team LeadVXI Global SolutionsFebruary 2021 to August 2021Post sales support for Apple taking calls to assist customers with any issues that happen after there product was ordered online to include refunds, replacements and any issues with shipping was promoted to trainer and team lead certified as a trainer and Team Lead Member Service RepresentativeSitel - Las Vegas, NVSeptember 2020 to December 2020Work from home customer service job for Costco.com handled customers accounts processed refunds,exchanges, shipments and customer satisfaction AgenteClerx - Fayetteville, NCAugust 2019 to August 2020Taking calls dealing with the repair of cable tv and billing issues General ManagerClassic Closet Boutique - Godwin, NCJune 2018 to June 2019Overseeing the store and daily operations stocking pricing and customer service running the register doing daily bank depositsSales RepresentativeRENT A WHEEL - Fayetteville, NCOctober 2017 to June 2018Making daily sales quotas cleaning data entry filing and completing paperwork Office AssistantFood Lion - Hope Mills, NCJuly 2017 to October 2017Maintaining and balancing the tills at the register balancing the safe making deposits and running a register supervising the cashiers customer service Microsoft office daily paperwork Head CashierLowe's - Fayetteville, NCOctober 2015 to July 2017ResponsibilitiesOversee Cashiers and the front end, handle customer complaints and make sure there satisfied, money handling cleaning stockingmerchandiserKellogg - Dunn, NCMarch 2015 to August 2015ResponsibilitiesStock shelves, break down pallets, follow plan o grams Assistant ManagerRainbow - Clinton, NCAugust 2014 to March 2015ResponsibilitiesCompleting daily Paperwork, putting out shipment, running the register, money management, meeting daily sales goals, tasking out associatesDepartment ManagerWalmart - Fayetteville, NCJune 2010 to August 2014ResponsibilitiesProvided customer service in a friendly and timely manner, completed daily paper work, tasked out my associates, stocked freight, handled any associate issues within my area, moving walls and fixtures to comple plan on gramsAccomplishmentsReceived employee of the month with in 6 months of working there, filled in as a department manager for several departments,Skills UsedExcellent customer service, problem solving skills, interpersonal skills, Cashier/Sales Associatequiznos - Wade, NCJune 2007 to October 2009Responsibilitiesstocking, cleaning, customer serviceAccomplishmentstransferred to another store and became a shift manager Skills Usedleadership skills, communication, problem solving, EducationHigh school or equivalent in sociologyCape Fear High School - Fayetteville, NC2004 to 2007Skills Microsoft office, Excel, RSSS System (2 years) retail sales (10+ years) Training Team Building Inventory Management inventory Microsoft Word (9 years) Word Eienstein 360 (Less than 1 year) ACSR (Less than 1 year) Customer Service (10+ years) Typing (3 years) Time Management (10+ years) Assistant Manager Experience Merchandising Management (8 years) Live Chat Computer Networking Sales Experience (5 years) Cold Calling Recruiting Sales Curriculum Development Sales support Learning technology Technical support Employee orientation Presentation skills Classroom management Analysis skills Microsoft Outlook Interviewing Communication skills Clerical experience Teaching ICD-10 (1 year) Windows ICD-9 Medical billing Insurance verification Administrative experience Epic (2 years) Bluevista (Less than 1 year)Certifications and LicensesTraining coordinatorDriver's LicenseAssessmentsRecruiting ProficientOctober 2021Managing the candidate sourcing and selection process Full results: ProficientFiling & organization ProficientOctober 2021Arranging and managing information or materials using a set of rules Full results: ProficientCustomer focus & orientation ProficientSeptember 2021Responding to customer situations with sensitivity Full results: ProficientData entry: Attention to detail ProficientOctober 2021Maintaining data integrity by detecting errorsFull results: ProficientMedical billing CompletedSeptember 2022Understanding the procedures and forms used for medical billing Full results: CompletedProtecting patient privacy ProficientSeptember 2022Understanding privacy rules and regulations associated with patient records Full results: ProficientProject timeline management ProficientMarch 2020Prioritizing and allocating time to effectively achieve project deliverables Full results: ProficientSales skills ProficientSeptember 2021Influencing and negotiating with customersFull results: ProficientCustomer service ProficientJuly 2020Identifying and resolving common customer issues.Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
